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Missing Download Links in Orders - How to Fix?

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14 Dec 2008, 5:08 PM
#1
kaleya avatar

kaleya

New Zenner

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Oct 2008
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Missing Download Links in Orders - How to Fix?

Hi,

I could not find this information anywhere so I thought I would ask.

I had an error with one of my zip files in my downloadable products resulting in several customers receiving no download link with their purchase. I have fixed the zip file but cannot find a way to update their orders so that the zip will show in their account. Can this be done? This was a freebie thankfully so worst case I can have them just reorder it but would prefer to be able to fix it.

Thanks.

14 Dec 2008, 6:20 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
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Ohio
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Re: Missing Download Links in Orders - How to Fix?

Create your own order for that product ...

Then, check the tables for:
orders_products
orders_products_download

Look at how the records are built for the download product and you would need to manually build them to fix this ...

Linda McGrath
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