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Missing Download Links in Orders - How to Fix?

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14 Dec 2008, 5:08 PM

kaleya

New Zenner

Join Date:: Oct 2008
Posts:: 1
Plugin Contributions:: 0

Missing Download Links in Orders - How to Fix?

Hi,

I could not find this information anywhere so I thought I would ask.

I had an error with one of my zip files in my downloadable products resulting in several customers receiving no download link with their purchase. I have fixed the zip file but cannot find a way to update their orders so that the zip will show in their account. Can this be done? This was a freebie thankfully so worst case I can have them just reorder it but would prefer to be able to fix it.

Thanks.

14 Dec 2008, 6:20 PM

ajeh

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Re: Missing Download Links in Orders - How to Fix?

Create your own order for that product ...

Then, check the tables for:
orders_products
orders_products_download

Look at how the records are built for the download product and you would need to manually build them to fix this ...