Zen Cart Logo
Forums / Installing on a Linux/Unix Server / What's correct GoDaddy DB Name & Host?

What's correct GoDaddy DB Name & Host?

Locked

Views: 6,690

Results 1 to 9 of 9
This thread is locked. New replies are disabled.
24 Dec 2008, 3:51 PM
#1
hobkirk avatar

hobkirk

New Zenner

Join Date:
Dec 2008
Posts:
4
Plugin Contributions:
0

What's correct GoDaddy DB Name & Host?

I suspect this is a lame question but I cannot get ZenCart Install to setup the DB. This is a test setup so I'm not worried about security so here are the actual entries -

DB name = apg0835808151711 (from GoDaddy DB Control Panel)
Host = 68.178.254.44:42675 (from GoDaddy "SHOW PROCESSLIST ")

The error is host or DB name or PW is wrong (the password is the one thing I know is correct).

What am I doing wrong?

THANX!

24 Dec 2008, 5:11 PM
#3
hobkirk avatar

hobkirk

New Zenner

Join Date:
Dec 2008
Posts:
4
Plugin Contributions:
0

Re: What's correct GoDaddy DB Name & Host?

I followed the instructions from GoDaddy.

HOST = apg0835808151711.db.2647312.hostedresource.com
USER NAME = apg0835808151711

WOW - such easy to remember names!

But they still fail in the ZenCart installation.

Do these names seem plausible?
Is there anyway I can test them independent of ZenCart?

24 Dec 2008, 5:12 PM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: What's correct GoDaddy DB Name & Host?

I'm not sure what the correct information is for your specific setup.
Have you contacted their support for assistance?
While I'm not a fan of recommending this, have you tried their one-click install for Zen Cart?
You might also search around about the experiences others have had with your choice of hosting company ... even at the bottom of this page.

25 Dec 2008, 2:47 AM
#5
hobkirk avatar

hobkirk

New Zenner

Join Date:
Dec 2008
Posts:
4
Plugin Contributions:
0

Re: What's correct GoDaddy DB Name & Host?

Wow! GoDaddy is an inadequate hosting company? Despite the heresy of this thought, maybe there's something wrong with ZenCart? I'm using a Linux server that supports PHP and mySQL. The hosting company even offers a service to pre-install ZenCart. But I've learned that there are often subtle problems that can prove to be significant, so I will withhold judgment. But I am not going to change hosting companies so I can run ZenCart - I want to set up a "store" that will sell at most 10 items and ZenCart looked like it might be a good solution. The GoDaddy feedback on ZenCart was slightly better than the alternative shopping cart system.

For what it's worth,
<1> I did use their install and I tried another install with a template. Both have gotten hung up when I get to the DB page.
<2> I did contact GoDaddy support and they supplied me with the info that I identified above. It seems hard to believe that the DB username and the DB host are wrong, even if ZenCart has problems with it.

Oh well, if I can't find an answer I will just try another shopping cart system.

25 Dec 2008, 2:57 AM
#6
merlinpa1969 avatar

merlinpa1969

Totally Zenned

Join Date:
Mar 2004
Posts:
13,031
Plugin Contributions:
4

Re: What's correct GoDaddy DB Name & Host?

the simple answer if you do a search on these forums is that godaddy is NOT setup to run ecommerce,

Zen Cart works just fine

25 Dec 2008, 3:23 AM
#7
barco57 avatar

barco57

Totally Zenned

Join Date:
Apr 2006
Location:
West Salem, IL
Posts:
2,845
Plugin Contributions:
0

Re: What's correct GoDaddy DB Name & Host?

This from someone who can't seem to get a username, database name, and password for the config file figured out. Yes those names a plausible, I see them all of the time when I transfer customers out of Godaddy hosting. When you set up the db did you keep track of the password? That would be the 3rd item you need for the config file. If you believe you have all of the info and it still doesn't work dump that database and create a new one. Cut and paste all of the information into notepad (especially the password, cause you'll only see it once when the db user is setup). Once you have that you can run the zen cart install successfully. If all else fails doesn't Godaddy have the autoinstaller, which will create the database and write the info to the config files for you? The issues with Godaddy are many but mostly revolve around curl proxy, and slow servers, for most things they are fine but anyone running a busy store (lots of products, good traffic) soon learns they need to move to a server that can produce good parse times. ZC will run fine over there as long as you are willing to jump through a couple of hoops, because of their setup, and don't expect to have a heavily used site, because of overloaded servers.

Merry Christmas

25 Dec 2008, 3:48 AM
#8
merlinpa1969 avatar

merlinpa1969

Totally Zenned

Join Date:
Mar 2004
Posts:
13,031
Plugin Contributions:
4

Re: What's correct GoDaddy DB Name & Host?

Wow! GoDaddy is an inadequate hosting company?
For E-Commerce Yes it is

Despite the heresy of this thought, maybe there's something wrong with ZenCart?

If you read you will see that there are lots of issues with godaddy,
most revolve around the use of cURL and so forth,

IF you used the godaddy installer and it didnt work right I think I would contact godaddy thats their installer,

ZC works fine for us
works fine for the folks that migrate from godaddy to Us or anyone else for that matter,

as DrByte suggested earlier you may want to actually ask their support.

a godaddy database host usually looks something like this

xxxxxxxxxxx.secureserver.net

this is from the last folks we migrated from godaddy

and they db name and username and pass were what they setup manually

Here is one from another that we moved not to long ago

define('DB_SERVER', 'p50mysql161.secureserver.net');
define('DB_SERVER_USERNAME', 'cal0815xxxxxxxx');
define('DB_SERVER_PASSWORD', 'xxxxxxxx');
define('DB_DATABASE', 'cal0815xxxxxxxx');

notice the username and database are the same for a godaddy auto install

26 Dec 2008, 3:26 AM
#9
hobkirk avatar

hobkirk

New Zenner

Join Date:
Dec 2008
Posts:
4
Plugin Contributions:
0

Re: What's correct GoDaddy DB Name & Host?

Thank you all, especially Mike - your comments put the hosting problem in perspective (my store will never have lots of items or lots of traffic).

My problem is solved - GoDaddy used the DB name (which it generated) also as the Administrator rather than what I had put in.

Now I can start working on figuring out how to change the style (template?)...

Thanks all - great support!