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Table rate is off. Seems like there's always 3 lbs hidden

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28 Dec 2008, 5:34 PM
#1
dark_dan avatar

dark_dan

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Table rate is off. Seems like there's always 3 lbs hidden

For some odd reason my table rate is always off. It's like there's an invisible 3 lbs.

Here's my table rate: 4:4.95,5:6.95,10:10.95,20:24.95

So anything under 4 lbs should be $4.95. If you have a 1 lb item in your cart it comes out right, but add a 2nd item (so now 2 lbs), and it puts you at the next rate for $6.95.

Attached is a screen shot. As you can see, 2 items at 1 lbs each = 2 lbs. Yet the table rate is saying 5.

I'm sure there's a setting I have wrong somewhere, but I can't figure it out. Thanks.

28 Dec 2008, 5:39 PM
#2
merlinpa1969 avatar

merlinpa1969

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Re: Table rate is off. Seems like there's always 3 lbs hidden

look in admin -> config -> shipping and check your tare weight

Zen cart PCI compliant Hosting

28 Dec 2008, 6:23 PM
#3
dark_dan avatar

dark_dan

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Re: Table rate is off. Seems like there's always 3 lbs hidden

AH HA!

Thank you. I knew it had to be something simple.