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Carn't get my email & Contact me working!!

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6 Jan 2009, 4:15 PM
#1
sgreat avatar

sgreat

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Carn't get my email & Contact me working!!

Hi Guys
My First post here, and my first ecommerce attempt!!
I am having a mother of a time trying to get my site to send emails, contact me messeges etc..:(

http://harwichhomebrew.com/

This is where I am at the moment, I'm slowly making progress.. I have used Clyde Jones Glacial age template, I like the look of it!!

I have also installed on my host space a phpbb forum which sends out mail no problem shows in the receiving email... cpanel17.uk2.net

I have checked with my host about the nobody check box from root cpanel, they assure me this is indeed unchecked..

As you can see I have Email Transport set at php... Have pasted my email settings, praying someone has the answer..

E-Mail Transport Method PHP
E-Mail Linefeeds LF Info
Use MIME HTML When Sending Emails true Info
Send E-Mails true Info
Email Archiving Active? true Info
E-Mail Friendly-Errors true Info
Email Address (Displayed to Contact you) [email protected] Info
Email Address (sent FROM) [email protected] Info
Emails must send from known domain? Yes Info
Email Admin Format? HTML Info
Send Copy of Order Confirmation Emails To [email protected] Info
Send Copy of Create Account Emails To - Status 1 Info
Send Copy of Create Account Emails To [email protected] Info
Send Copy of Tell a Friend Emails To - Status 1 Info
Send Copy of Tell a Friend Emails To [email protected] Info
Send Copy of Customer GV Send Emails To - Status 1 Info
Send Copy of Customer GV Send Emails To [email protected] Info
Send Copy of Admin GV Mail Emails To - Status 1 Info
Send Copy of Customer Admin GV Mail Emails To [email protected] Info
Send Copy of Admin Discount Coupon Mail Emails To - Status 1 Info
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected] Info
Send Copy of Admin Orders Status Emails To - Status 1 Info
Send Copy of Admin Orders Status Emails To [email protected] Info
Send Notice of Pending Reviews Emails To - Status 1 Info
Send Notice of Pending Reviews Emails To [email protected] Info
Set "Contact Us" Email Dropdown List Steve[email protected], Jan[email protected] Info
Allow Guest To Tell A Friend true Info
Contact Us - Show Store Name and Address 1 Info
Send Low Stock Emails 1 Info
Send Low Stock Emails To [email protected] Info
Display "Newsletter Unsubscribe" Link? true Info
Audience-Select Count Display true Info
SMTP Email Account Mailbox Info
SMTP Email Account Password Info
SMTP Email Mail Host cpanel17.uk2.net Info
SMTP Email Mail Server Port 25

I'm completely at a loss, so guys any help would be most appreciated!!!

All my Hosting details below!!

Server Host: cpanel17.uk2.net (83.170.121.1) Database Host: localhost (127.0.0.1)
Server OS: Linux 2.6.18-92.el5 Database: MySQL 5.0.67-community
Server Date: 01/06/2009 15:58:48 Database Date: 01/06/2009 15:58:48
Server Up Time: 15:58:48 up 33 days, 6:46, 0 users, load average: 0.58, 0.37, 0.33 HTTP Server: Apache/2.2.10 (Unix) mod_ssl/2.2.10 OpenSSL/0.9.8b DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.6 mod_perl/2.0.4 Perl/v5.8.8
PHP Version: 5.2.6 (Zend: 2.2.0) PHP Memory Limit: 32M PHP Safe Mode: Off
PHP File Uploads: On Max Size: 100M POST Max Size: 8M
Database Data Size: 394 kB Database Index Size: 389 kB

I have added smtp stuff, even though I'm on unix server, was just just in the hope something would start working...

Thanks In Advance

Steve

Harwich Homebrew
Making Homebrewing a Pleasure!!

6 Jan 2009, 5:21 PM
#2
sgreat avatar

sgreat

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Re: Carn't get my email & Contact me working!!

Well.. unbeleivably I found the problem...:smile:

It was an email addy I setup with my host for receiving my commecial mail... None of the accounts recieved any of my mail from my zen cart site.... Dunno why tbh!!

However when I changed all the email addy's to my own at home, everything is working fine..:clap:

I have drove myself nuts with this one all frigging day!!:shocking:

Harwich Homebrew
Making Homebrewing a Pleasure!!

6 Jan 2009, 8:10 PM
#3
ells avatar

ells

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Re: Carn't get my email & Contact me working!!

I had a similar problem where e-mails from my Zen Cart store didn't come through to e-mail addresses with the same domain name. I believe that Zen Cart was sending the e-mail properly, but there was some conflict with my host.

As a workaround I created a separate e-mail account that forwards all the messages to the correct addresses. There is most likely a more direct way to fix this, but I have not had any problems with my solution yet.

8 Jan 2009, 5:49 AM
#4
sgreat avatar

sgreat

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Re: Carn't get my email & Contact me working!!

Ells:

As a workaround I created a separate e-mail account that forwards all the messages to the correct addresses.

I'm thinking I had the same problem.... So I'll sort a new email addy out for forwarding!! Nice one..:cool:

BTW Love your site... Some time and effort went into that I can see!!

Harwich Homebrew
Making Homebrewing a Pleasure!!

8 Jan 2009, 7:13 PM
#5
ells avatar

ells

New Zenner

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Re: Carn't get my email & Contact me working!!

sgreat:

BTW Love your site... Some time and effort went into that I can see!!

Thanks for the compliment. It has actually been my (nearly) full time job working for this company on various multimedia projects. So finding time to invest has been no problem. I'm currently working on a major overhaul of the site to correct some mistakes I made during the initial development. This project has been my first experience with Zen Cart, so now that know more about it I'm pretty sure it can be improved.

11 Jan 2009, 6:18 AM
#6
ascard avatar

ascard

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Join Date:
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Re: Carn't get my email & Contact me working!!

sgreat:

Hi Guys
My First post here, and my first ecommerce attempt!!
I am having a mother of a time trying to get my site to send emails, contact me messeges etc..:(
...
I'm completely at a loss, so guys any help would be most appreciated!!!
...
I have added smtp stuff, even though I'm on unix server, was just just in the hope something would start working...

Thanks In Advance

Steve

Best Steve i use follow mail configuration on a linux 10.3 vserver
and working perfectly.
E-Mail Options

Title Value Action
E-Mail Transport Method PHP
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails false
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? Yes
Email Admin Format? TEXT
Send Copy of Order Confirmation Emails To [email protected]
Send Copy of Create Account Emails To - Status 0
Send Copy of Create Account Emails To
Send Copy of Tell a Friend Emails To - Status 0
Send Copy of Tell a Friend Emails To [email protected]
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To [email protected]
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To [email protected]
Send Notice of Pending Reviews Emails To - Status 0
Send Notice of Pending Reviews Emails To [email protected]
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend true
Contact Us - Show Store Name and Address 1
Send Low Stock Emails 0
Send Low Stock Emails To [email protected]
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display true
SMTP Email Account Mailbox [email protected]
SMTP Email Account Password ****************
SMTP Email Mail Host mail.nlc-tradeshop.com
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,£:€,€

Best regards
ascard