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Free Product Issue - Not accepting payment from your region

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7 Jan 2009, 6:57 PM

indedave

New Zenner

Join Date:: Jan 2009
Posts:: 6
Plugin Contributions:: 0

Free Product Issue - Not accepting payment from your region

I am using Version 1.3.8a through GoDaddy.

I am encountering issues when a customer attempts to receive a free item.

In the Step 2 of 3 - Payment Information
They receive the following error:
Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.

I have completed transactions using paypal, but cant get the free items to work.

Any ideas?

Thank you for your time in advance!!!

David R. Marihugh
IndependenceData.com

7 Jan 2009, 7:01 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 177

Re: Free Product Issue - Not accepting payment from your region

If you are offering free products and want to allow customers to checkout an order that has a zero balance, you'll need to enable the "freecharger" payment module, since that is its purpose.

7 Jan 2009, 7:16 PM

indedave

New Zenner

Join Date:: Jan 2009
Posts:: 6
Plugin Contributions:: 0

Re: Free Product Issue - Not accepting payment from your region

Thank you very much...that fixed the issue. I greatly appreciate your time!!!

David