Zen Cart Logo
Forums / Setting Up Categories, Products, Attributes / Can't update QTY in shopping cart

Can't update QTY in shopping cart

Locked

Views: 1,325

Results 1 to 6 of 6
This thread is locked. New replies are disabled.
7 Jan 2009, 11:03 PM
#1
dwdusharme avatar

dwdusharme

New Zenner

Join Date:
Jan 2009
Posts:
7
Plugin Contributions:
0

Can't update QTY in shopping cart

For some reason, customers can't change the QTY in their shopping cart.

In the Cart, you can highlight the amount. Change it to something else. But when you click UPDATE it just comes back with previous amount. If you go back to the product page, and add another amount to the shopping cart, it will add the two amounts (existing amount plus the QTY you just entered) so that is working. You can delete the item from the shopping cart. So that is working. But you can't change the amount while you are in the cart.

Is this a a setup thing that I missed maybe?

I tried searching site to see if someone else had experienced it but couldn't find it.

Thanks

7 Jan 2009, 11:50 PM
#2
kuroi avatar

kuroi

Totally Zenned

Join Date:
Apr 2006
Location:
London, UK
Posts:
10,475
Plugin Contributions:
11

Re: Can't update QTY in shopping cart

No there's no setting for this. It should just work. Do you have a link to your site?

8 Jan 2009, 12:30 PM
#4
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: Can't update QTY in shopping cart

Similar problem here:

http://www.zen-cart.com/forum/showthread.php?t=88156

Try changing temporarily to the 'Classic' template, too.

8 Jan 2009, 12:40 PM
#5
kuroi avatar

kuroi

Totally Zenned

Join Date:
Apr 2006
Location:
London, UK
Posts:
10,475
Plugin Contributions:
11

Re: Can't update QTY in shopping cart

Could be a template problem as stevesh suggests, and changing to classic and a quick switch to "classic" to see of the problem occurs there would be useful information.

It could also be a mod problem (sometimes not the mod itself, but how it's been installed). What add-in modules do you have installed?

8 Jan 2009, 11:49 PM
#6
dwdusharme avatar

dwdusharme

New Zenner

Join Date:
Jan 2009
Posts:
7
Plugin Contributions:
0

Re: Can't update QTY in shopping cart

thanks for the info. I will pass this info on to our site developer