Forums / General Questions / CAPTCHA AND Contact Us change

CAPTCHA AND Contact Us change

Locked

Views: 1,471

Results 1 to 2 of 2
This thread is locked. New replies are disabled.
8 Jan 2009, 7:53 AM
#1
pcnoobie avatar

pcnoobie

New Zenner

Join Date:
Jan 2009
Posts:
13
Plugin Contributions:
0

CAPTCHA AND Contact Us change

Hi. I recently managed to successfully install the CAPTCHA feature in my Contact Us page and after testing the e-mails, I can receive e-mails when a new user subscribes, but I get no email messages whenever I use the Contact form without being logged on to my site.

This concerns me for once the site is ready, if a potential customer has a valid question that would make him or her decide to sign up, I will never get their question due to the reason explained above. After clicking the Send button, a confirmation appears on the screen that the e-mail has been sent, but I never got it. I already checked all my e-mail settings and they are ok. That includes no misspellings or e-mail address.

Can anyone help here?. Thanks.

P.S. By the way, thanks to those who helped me with questions I had before about the CAPTCHA installation.

8 Jan 2009, 8:19 AM
#2
fairestcape avatar

fairestcape

Totally Zenned

Join Date:
Mar 2008
Location:
Cape Town & London (depends on the season)
Posts:
2,957
Plugin Contributions:
0

Re: CAPTCHA AND Contact Us change

This does not appear to be a ZC or Captcha problem.

I have Captcha on several sites, and ALL "Contact Us" forms work perfectly - both for non-customers and registered customers.

We test this weekly, and on all sites, we receive the test messages we send within a couple of seconds.