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Order Confirmation email suddenly stopped showing delivery and coupon info?

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17 Jan 2009, 2:35 AM
#1
meltdowncomics avatar

meltdowncomics

New Zenner

Join Date:
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Posts:
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Order Confirmation email suddenly stopped showing delivery and coupon info?

The [NEW ORDER]email confirmations use to include delivery type and coupon type if one was used. Like this.

Products

1 x Nerdcore 2008 Calendar = $25.00

Sub-Total: $25.00
Table Rate (1 x 1.00lbs) (Best Way): $6.50
Total: $31.50

or like this

Products

1 x Test tee = $14.95
1 x Black Meltdown Tee = $14.95

Sub-Total: $29.90
Store Pickup (Walk In): $0.00
Discount Coupon: test1 : -$1.00
Total: $28.90

Now all of the sudden [NEW ORDER] email confirmations just have the product like shown below.

No delivery charge
No coupon diplayed

Products

1 x AMAZING SPIDER-MAN #583 3rd. Printing = $3.99

Sub-Total: $3.99
CATAX 8.25%: $0.33
Total: $4.32

Does anyone know how to fix this?
Thank you.
Meltdown Comics
https://www.meltcomics.com

23 Jan 2009, 1:14 AM
#2
meltdowncomics avatar

meltdowncomics

New Zenner

Join Date:
Aug 2007
Posts:
36
Plugin Contributions:
0

Re: Order Confirmation email suddenly stopped showing delivery and coupon info?

The [NEW ORDER]email confirmations use to include delivery type and coupon type if one was used. Like this.

Products

1 x Nerdcore 2008 Calendar = $25.00

Sub-Total: $25.00
Table Rate (1 x 1.00lbs) (Best Way): $6.50
Total: $31.50

or like this

Products

1 x Test tee = $14.95
1 x Black Meltdown Tee = $14.95

Sub-Total: $29.90
Store Pickup (Walk In): $0.00
Discount Coupon: test1 : -$1.00
Total: $28.90

Now all of the sudden [NEW ORDER] email confirmations just have the product like shown below.

No delivery charge
No coupon diplayed

Products

1 x AMAZING SPIDER-MAN #583 3rd. Printing = $3.99

Sub-Total: $3.99
CATAX 8.25%: $0.33
Total: $4.32

Does anyone know how to fix this?
Thank you.
Meltdown Comics
https://www.meltcomics.com

23 Jan 2009, 1:29 AM
#3
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Order Confirmation email suddenly stopped showing delivery and coupon info?

MODERATOR NOTE: Duplicate posting of the identical matter in multiple places on the forum is frowned upon because it results in disjointed discussions. If you haven't got an answer you're satisified with, add more information, rather than cluttering the forum with repeats of the same thing.
For more information about forum posting read the articles here: http://www.zen-cart.com/forum/faq.php

Your duplicate posts have been merged into one.

.
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Donate to: DrByte directly or to the Zen Cart team as a whole

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23 Jan 2009, 1:32 AM
#4
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,515
Plugin Contributions:
176

Re: Order Confirmation email suddenly stopped showing delivery and coupon info?

If something "suddenly" stopped working the way it did before, the first thing one should do is identify what you've changed between "then" and "now". Either with changed settings, or installing addons, or hosting company alterations to the server, etc.

Also, when you made your post, a message appeared right above the field where you typed your information, telling you certain things you should include in your post. Please add those things to this discussion.

Another thing that's not clear in your post is ... does this "problem" affect all orders, or just some? Do the emails contain different information than what's in your admin order details for that order?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.