No new account or order confirmation e-mails

23 Jan 2009, 2:26 AM

Zen Follower

Join Date:: May 2006
Posts:: 323
Plugin Contributions:: 0

No new account or order confirmation e-mails

I am troubleshooting a client's shop and can't figure this out. I am not getting the order confirmations for the test orders I have done, nor did I get new account welcome e-mails...but I did get the e-mail when I sent myself a gift certificate. Any idea what is going on?

Thanks!

23 Jan 2009, 3:05 AM

digidiva_kathy

Zen Follower

Join Date:: May 2006
Posts:: 323
Plugin Contributions:: 0

Re: No new account or order confirmation e-mails

I was troubleshooting and had to set up multiple accounts to test the mail problem, and by the time I got it fixed, I had gotten to a very old e-mail address that I don't use much. Well, I just heard from the store owner, she was getting anti-spam confirmations from my OLD e-mail address that I had used, that's why I wasn't getting the e-mails.