Need help! "Add to cart" broken suddenly!

27 Jan 2009, 8:21 PM

#21

Oba-san

Join Date:: Sep 2003
Location:: Ohio
Posts:: 62,757
Plugin Contributions:: 1

Need help! "Add to cart" broken suddenly!

Glad that all is right in the world once more ... be sure to test everything and then turn off your Down for Maintenance ... :cool:

Linda McGrath
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1 Feb 2009, 8:05 PM

#22

rcrosier

Zen Follower

Join Date:: Dec 2006
Location:: Vermont
Posts:: 128
Plugin Contributions:: 0

Re: Need help! "Add to cart" broken suddenly!

My hosting company contacted me, saying they

" rebuilt apache/PHP/modsecurity last night and it looks like the problem has stopped since it was also affecting other sites on the server"

They asked me to go back in and put back in the modsecurity changes that were done, and test the site, then report back.

After testing the site with them BACK in, it appears to be fine still.

So... the problem WAS with the hosting company, and the modsecurity settings someplace.

They THINK that what may have actually fixed it was a STOP/START on the Apache server that was done earlier, however. He said they do a "restart" weekly, and he's not sure why the restart did not fix it, either.

Ajeh:

Glad that all is right in the world once more ... be sure to test everything and then turn off your Down for Maintenance ... :cool:

VTstuff.com, Quality gifts and products from Vermont.

2 Feb 2009, 3:44 PM

#23

ajeh