Zen Cart Logo
Forums / Managing Customers and Orders / Orders aren't coming to my email

Orders aren't coming to my email

Locked

Started by my_digital_cafe on 29 Jan 2009, 3:06 PM · Views: 1,031

Results 1 to 3 of 3
This thread is locked. New replies are disabled.
29 Jan 2009, 3:06 PM
#1
my_digital_cafe avatar

my_digital_cafe

New Zenner

Join Date:
Dec 2008
Posts:
25
Plugin Contributions:
0

Orders aren't coming to my email

I can't figure out why orders aren't coming to my email address anymore and when somebody tries to order something they get this message "Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport." I've never had this problem before and I don't know what to do. Any help is much appreciated!!:D

29 Jan 2009, 3:14 PM
#2
Kim avatar

Kim

Obaa-san

Join Date:
Jun 2003
Location:
West Coast, North America
Posts:
26,723
Plugin Contributions:
0

Re: Orders aren't coming to my email

Sounds as if your host has made changes to the email server - Perhaps ask them what the settings for email transport should be now?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

29 Jan 2009, 3:37 PM
#3
my_digital_cafe avatar

my_digital_cafe

New Zenner

Join Date:
Dec 2008
Posts:
25
Plugin Contributions:
0

Re: Orders aren't coming to my email

Thank you so much for the quick reply! I don't know what the problem was, but it fixed itself. :)