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missing order numbers

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1 Feb 2009, 12:15 PM

mickyoung

New Zenner

Join Date:: Nov 2008
Posts:: 28
Plugin Contributions:: 0

missing order numbers

Hi all,

My customers do not seem to be gatting order numbers, well actually they do but it is 0.

Is there something I have not done or should have done ?

Thanks

Mick

9 Feb 2009, 11:45 AM

absolute

Totally Zenned

Join Date:: May 2005
Location:: Bath, Somerset
Posts:: 1,054
Plugin Contributions:: 2

Re: missing order numbers

What payment system are you using?
Is this a new problem with an old store, or is it a new store?
Are your orders showing up with Order IDs in teh admin?

Please try and give as much information as possible when posting problems. It takes alittle longer to start teh thread, but you will get much quicker and more relevant responses if other members can see the exact nature of your problem.

Absolute