how can i change/view customers passwords?

Hi

i want to be able to view the customers passwords or change them myself in the admin, how can i do this, is there an addon or something. On V1.3.8

cheers

paul

Hi, passwords are for a reason and that reason is to make your individual account totally secure, I can't see why you would want to be able to view or change them, if you changed them, your customers would not be able to log in without asking you what you changed their password to ??

Why would you want this option ?

Cheers
J#xx
(Scott Perry)

I have had times when a customer would call me with login trouble. They tried to reset the pass yada yada yada.

The only way to easily chnage the password is via the database with phpmyadmin.

Create a generic password such as "password" for your own account and log in to the database and copy the encryption onto your computer.

This way if you need to reset someones password for them you can log into the database and paste the "password" encryption into any customers password box and they can login using "password" or whatever else you want.

You cannot see the passwords, only the encrypted form. But if you know the password before it is encrypted you can reuse the encrypted form as long as you wish.

Master Password works better and faster. Log directly into their account and change it in one step. Make it random and reply to their email with it in seconds. Or, ask them what they want before logging in and voila, they have their own password.

I too need tobe able to reset a customers password as we are having problems getting her logged into her account. So I really need to know how to have a way to reset the password for the customer.

Master Password.

thank you very much. after a couple of hours of trying we did manage to get the customer into her account. She has not getten her purchise and is a very happy customer now.

I just had a customer saying she forgot her password and when she asked for a password to be sent to her email, she says she didn't receive it.
I installed Master Password and can access her account but to change her password, I need her original one, which she has forgotten.
The only solution I can think of is to delete her and let her re-register, but then we lose her order history.
Is this the best way? Surely not!

Steven:dontgetit

After reading a few more threads on this, i used the master password as the customers existing password and was then able to change their password for them.
Easy when you know how.