Enhanced Who's Online addon - SUPPORT

Hi There
I seem to be having an occasional double entry with my who is on line (I am using vs v 1.0.5 - 02.1.2010 on zen cart 1.3.8a)
This is also apparent when they have a green/active cart. The only thing I can spot is that they have 2 different session Id's.

Any assistance would be much appreciated

Regards
RR

Example:

¥Guest 220.236.242.97 09:47:36 09:51:28
Time Since Clicked: 00:08:03 ago
Session ID: da931b79a83364dea884b9bdc51dc1e1
Host: d220-236-242-97.dsl.nsw.optusnet.com.au
User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 AskTbBLT/3.8.0.12304 Firefox/3.6.8 GTB7.1 ( .NET CLR 3.5.30729)
/store/index.php?main_page=product_info&products_id=214&zenid=da931b79a83364dea884b9bdc51dc1e1

¥Guest 220.236.242.97 09:51:34 09:51:42
Time Since Clicked: 00:07:49 ago
Session ID: 4a5309749cf424f0a4a9c34bff0f1742
Host: d220-236-242-97.dsl.nsw.optusnet.com.au
User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 AskTbBLT/3.8.0.12304 Firefox/3.6.8 GTB7.1 ( .NET CLR 3.5.30729)
/store/index.php?main_page=product_info&products_id=214&zenid=da931b79a83364dea884b9bdc51dc1e1

Will the following version work on zen cart 1.38.a

v 1.1.0 07.31.2010

• updated for v1.3.9e
• improved admin filter from v1.0.5

Sorry for re-posting No one seems to answer on the who's on line thread..

I seem to be having an occasional double entry with my who is on line (I am using enhanced vs v 1.0.5 - 02.1.2010 on zen cart 1.3.8a)

This is also apparent when they have a green/active cart. The only thing I can spot is that they have 2 different session Id's.

Any assistance would be much appreciated

Regards
RR

Example:

¥Guest 220.236.242.97 09:47:36 09:51:28
Time Since Clicked: 00:08:03 ago
Session ID: da931b79a83364dea884b9bdc51dc1e1
Host: d220-236-242-97.dsl.nsw.optusnet.com.au
User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 AskTbBLT/3.8.0.12304 Firefox/3.6.8 GTB7.1 ( .NET CLR 3.5.30729)
/store/index.php?main_page=product_info&products_id=214&zenid=da931b79a83364dea884b9bdc 51dc1e1

¥Guest 220.236.242.97 09:51:34 09:51:42
Time Since Clicked: 00:07:49 ago
Session ID: 4a5309749cf424f0a4a9c34bff0f1742
Host: d220-236-242-97.dsl.nsw.optusnet.com.au
User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 AskTbBLT/3.8.0.12304 Firefox/3.6.8 GTB7.1 ( .NET CLR 3.5.30729)
/store/index.php?main_page=product_info&products_id=214&zenid=da931b79a83364dea884b9bdc 51dc1e1

Also will Will the following latest version work on zen cart 1.38.a

v 1.1.0 07.31.2010

• updated for v1.3.9e
• improved admin filter from v1.0.5

er, um, since they have two different session IDs, they'll definitely show as separate entries.
that's the way it's designed to work

why exactly is this alarming to you?
what specific business problem is this causing for you?

Hi
There really is no cause of alarm, but more curiosity as to why this is happening all of the sudden, I run a few zen carts as you may well know and until recently I had not seen double entry's (although you could argue that because of different session id it is not a double entry) however me I see one guy two carts doing same same, so really the double information is of no use, sure of course I can live with it, it's not an arm or a leg. In business it just wasting a bit of my time when I look and see a number of the double entries until I figure out they are same IP and same objects....there I deflate when the possible sales become 50% less. As I said I had not noticed it until recently so I asked myself what I did a little while back and it was..
Updating to this version vs v 1.0.5 - 02.1.2010
Since then I noticed that the following vs is available and wonder if it is compatible for zen 1.3.8a and if the improved admin filter may fix my above problem.

v 1.1.0 07.31.2010

• updated for v1.3.9e
• improved admin filter from v1.0.5

Many Thanks

Best Regards
RR

Renz:

Since then I noticed that the following vs is available and wonder if it is compatible for zen 1.3.8a and if the improved admin filter may fix my above problem.

v 1.1.0 07.31.2010

• updated for v1.3.9e
• improved admin filter from v1.0.5

Many Thanks

Best Regards
RRShort answer: I don't know. I don't use either. If you're lucky, maybe someone using that combination may chime in.

Thanks again for the great contribution. I've been using for years and I really like it.

My two requests remain and I hope that you or someone else can tell me how to improve this contribution for my own use:

• Can you tell me how to have the list sorted by last click time from most recent to oldest? I tried adding an ORDER BY time_last_click ASC to the sql statement but this doesn't seem to have had any effect.

• Can you tell me how to filter out spiders? I'm really not interested in seeing spiders in my who's online page.

Thanks!

Those features are built-in to the upcoming v1.5.0 release.

Something to look forward to for sure. In the meantime, I'd still like to do this with this contribution if it's just a matter of editing the php.

I would like to second that. Would be nice if spiders didnt show in total page count. Then you can tell how many visitors you had with out spiders.
Thanks

itcetera:

I would like to second that. Would be nice if spiders didnt show in total page count. Then you can tell how many visitors you had with out spiders.
Thanks

Actually it's nice to see the spiders. It shows your website is being indexed.

willie bee:

Actually it's nice to see the spiders. It shows your website is being indexed.

That's fine for you, but my site ALWAYS has spiders. I know that it's being indexed without seeing them in 'Who's online'. I'd rather just see the customers.

dinki:

That's fine for you, but my site ALWAYS has spiders. I know that it's being indexed without seeing them in 'Who's online'. I'd rather just see the customers.

So what you're saying is you have no customer traffic. Because if you have a lot of customer traffic you should see them more than you're seeing spiders.

Maybe you need to work on your marketing.

I think you misunderstood my statement, friend. I have plenty of customer traffic but it is mixed with constant spider traffic too. I would rather have a view to only show the customers online and it would be great if that would be displayed with the most active customer at the top and the least active at the bottom.

Of course you can do that.

My way of achieving this:

first open your_admin/whos_online.php:,

Find this (line 236)

if (isset($_REQUEST['filter']) && $_REQUEST['filter'] == 'true') {
    $where = ' where ip_address <> "' . $_SERVER['REMOTE_ADDR'] . '" '; 
  }

Replace with

if (isset($_REQUEST['filter']) && $_REQUEST['filter'] == 'true') {
    $where = ' where ip_address <> "' . $_SERVER['REMOTE_ADDR'] . '" AND session_id <> "' . !empty($checking) . '" '; 
  }

now your filter option "Filter Admin's IP Adress" also filters out the spiders. You can also add something like "and Spiders" on line 251 behinde the "Filter admin's IP Address" for goog looks :smile:

Have fun