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Session Timeout on westpac payment module after moving site to new server

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Started by tbsm on 5 Feb 2009, 6:03 AM · Views: 2,052

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5 Feb 2009, 6:03 AM
#1
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tbsm

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Session Timeout on westpac payment module after moving site to new server

Hi there Zenners,

I have moved my site from a shared server with shared ssl certificate to a new Dedicated server which i have control over and i am having problems with Session timeouts when a customer purchases something over my credit card module.

The information from the customers order is sent to the cc module (westpac module..) and i can make the payment successfully. Only issue is when i try and return from the westpac page to my page i get the "session timeout........" message.
Payments are still getting through from westpac to my email but i am not getting an order conformation from the site and i cannot see the orders in the admin side of things.

I have searched around and the settings for my admin>sessions are:

Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true

I am running ZC v 1.3.7 and my domain is tbsm.com.au and my ssl domain is https://tbsm.com.au

Any help would be highly appreciated.

Regards
Liam

5 Feb 2009, 10:19 AM
#2
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kobra

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Re: Session Timeout on westpac payment module after moving site to new server

You would have to validate through your server logs but you might have to increase your php time settings

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5 Feb 2009, 10:44 PM
#3
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tbsm

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Re: Session Timeout on westpac payment module after moving site to new server

kobra:

You would have to validate through your server logs but you might have to increase your php time settings

And how would i go about doing that?
Sorry if i sound rude just really stressed at the moment as i don't want to loose records for the records. :wacko:
:cry:

Thanks
Liam

6 Feb 2009, 11:25 AM
#4
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kobra

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Re: Session Timeout on westpac payment module after moving site to new server

This forum is not an area to make one a server Guru...

http://us2.php.net/configuration.changes

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