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Connection to Database failed.

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Started by jsrede on 6 Feb 2009, 9:07 PM · Views: 1,555

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6 Feb 2009, 9:07 PM
#1
jsrede avatar

jsrede

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Connection to Database failed.

Connection to Database failed ... Access denied for user: 'myname@localhost' (Using password: YES)

I have checked the data and rechecked many times.
(https://www.zen-cart.com/tutorials/index.php?article=137)

I have installed other database applications on my Server before with no issues.

Is there anything else I should consider before contacting my host?

Many thanks in advance

6 Feb 2009, 9:24 PM
#2
drbyte avatar

drbyte

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Re: Connection to Database failed.

Assuming you've correctly entered the proper database/user/password/server details, it would seem that you've not set valid permissions on the database user you created: https://www.zen-cart.com/tutorials/index.php?article=268

Keep in mind that some hosting control panels add a username prefix to all database users you create. ie: if your cPanel username is "jennifer" and you create a database user named "store", then your actual database username will be "jennifer_store". Likewise your database name will have a prefix assigned to it as well. Check with your hosting company if you're uncertain about the correct details to enter.

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