store sends plain text newsletter even to the HTML subscriber

14 Feb 2009, 2:12 AM

#1

Zen Follower

Join Date:: Feb 2009
Posts:: 125
Plugin Contributions:: 0

store sends plain text newsletter even to the HTML subscriber

I just tested that and switching the subscriber between plain text and HTML had no effect on the newsletter, which always arrived in plain text.:dontgetit

14 Feb 2009, 4:09 AM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: store sends plain text newsletter even to the HTML subscriber

How can this be a "BUG" when many many send html all the time?

Post your email options settings

And the shop email addy & the email addy you are testing with

14 Feb 2009, 9:47 PM

#3

one_tall_man

Zen Follower

Join Date:: Feb 2009
Posts:: 125
Plugin Contributions:: 0

Re: store sends plain text newsletter even to the HTML subscriber

You are right, the MIME HTML was off in the Email settings. It is very confusing that there are two places to turn on the HTML.

13 Mar 2009, 12:49 PM

#4

afterhour

Zen Follower

Join Date:: Dec 2007
Posts:: 92
Plugin Contributions:: 0

Re: store sends plain text newsletter even to the HTML subscriber

I am having the same problem sending html

I want to send this

http://www.allgoodideas.co.uk/newsletter/archive/13032009.html

but I just get the text at the top and bottom no pictures or hyperlinks.. what am I doing wrong? it all looks correct when I send it..

I have mime html set to true in e-mail settings, so what else could it be?

Any help much appreciated

Simon
http://www.allgoodideas.co.uk