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Contact us link not working

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15 Feb 2009, 6:32 PM
#1
caroleas avatar

caroleas

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Contact us link not working

I probably just miss something simple, but when i click on the "contact us" inside the site map page, i get the "The page cannot be found". However it works well everywhere else. So, what checkbox or such did i miss (or mess!).

http://creationcassel.com/store

Cassel

15 Feb 2009, 6:42 PM
#2
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Re: Contact us link not working

Fixed already??? Link works for me.

Tina

15 Feb 2009, 6:48 PM
#3
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Re: Contact us link not working

No :-((

When i get in the Information box, and click Site Map, i get to a page with the map. From that page, if i click on Contact me IN the page, it does not go anywhere, at least for me. I checked again.

15 Feb 2009, 6:48 PM
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Re: Contact us link not working

Works for me! I think whatever the problem was, you fixed it Cassel!

15 Feb 2009, 6:51 PM
#5
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Re: Contact us link not working

Weird, because it is not working for me right now.

15 Feb 2009, 7:17 PM
#8
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Re: Contact us link not working

Maybe check the Site Map page in the Define Pages Editor.

15 Feb 2009, 8:16 PM
#9
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Re: Contact us link not working

This line of text on the Site Map is what is broken:

If you are having difficulty in locating something on our site, please visit our Contact Us page and let us know!

As suggested, look at how you have that link built ...

15 Feb 2009, 8:24 PM
#10
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Re: Contact us link not working

Ajeh:

As suggested, look at how you have that link built ...

Since i am totally newbie in that area, i didn`t "build" this link. It seemed to come automatically so i have no clue how to change it.

In the Define page editor i see this:
<a href="http://creationcassel.com/store/admin/<?php echo zen_href_link(FILENAME_CONTACT_US);

I assume that is where the error comes from but i dont know what it means or how it makes it broken, or how to fix it. Could you explain to me slooooooooooooowly? ;)

15 Feb 2009, 8:33 PM
#11
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Re: Contact us link not working

The default text in the Define Page Editor for the Site Map is:

<p><strong>To assist you in navigating our site, we have provided the following map.</strong></p> <p>If you are having difficulty in locating something on our site, please visit our <a href="<?php echo zen_href_link(FILENAME_CONTACT_US); ?>">Contact Us </a> page and let us know! </p>

See if you can adapt that to your needs ... :smile:

15 Feb 2009, 9:17 PM
#12
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Re: Contact us link not working

Yes i assume that is what i have to edit, but i am totally clueless as to WHAT to edit to bring the customer to the usual Contact us page: http://creationcassel.com/store/index.php?main_page=contact_us

15 Feb 2009, 9:53 PM
#13
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Re: Contact us link not working

If you were to put the original text that I posted back into the Define Page for the Site Map you would see:

If you are having difficulty in locating something on our site, please visit our Contact Us page and let us know!

Then the Contact Us link should be valid ... you have invalid code in the text ...

You said:

In the Define page editor i see this:
<a href="http://creationcassel.com/store/admin/<?php echo zen_href_link(FILENAME_CONTACT_US);

and that is wrong ... :blink:

15 Feb 2009, 10:02 PM
#14
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Re: Contact us link not working

Duh me!!! i thought you were quoting me!

It works now. Thanks!

15 Feb 2009, 10:14 PM
#15
ajeh avatar

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Re: Contact us link not working

See what happens when I cut and paste and don't stick in the big ol' "quoted by" thing-a-ma-bob? :lamo: