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trying to send email using tools > send email - get error

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16 Feb 2009, 4:58 PM
#1
keylesslocks avatar

keylesslocks

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trying to send email using tools > send email - get error

help!

trying to send out presidents day sale to our customers using tools > send email... after I hit send meial it says:

Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

So I went there and it is set up to PHP, send emails true

shouldn't it just send email?

do I need to set it up to SMTP instead and enter in my email send info? I would rather not have to do that, I think it should just have sent, please help, this is time critical.

thanks~:frusty:

18 Mar 2009, 11:30 PM
#2
h2river avatar

h2river

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Re: trying to send email using tools > send email - get error

did you ever find the answer to this problem??

I am having the same issue.

I was told that my host was the issue but after switching to another host that was suppose to be "Zen Cart Friendly" I still have no email.

Any help would be great...

Thanks

Roger
H2River

21 Jan 2010, 5:54 PM
#3
knownonesince avatar

knownonesince

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Re: trying to send email using tools > send email - get error

I have the same issue. What is the solution?

23 Jan 2010, 1:09 AM
#4
mprough avatar

mprough

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Re: trying to send email using tools > send email - get error

You webhost can better advise you on the correct transport method, but you might try "sendmail"

~Melanie

24 Jan 2010, 4:05 PM
#5
knownonesince avatar

knownonesince

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Re: trying to send email using tools > send email - get error

I solved the issue by setting

Emails must send from known domain? to NO