URGENT: Customers are being forced to log in again and again

Quoting: "Also, all your Zen Cart links have "~dmsoftwy" in the URL which is incorrect. It needs to be removed from both your 'configure.php' files."

When I took that out, the whole system went down. Went to an FTP screen then to Bresnan's default screen when a page is not found. So I put it back and Zencart works fine.

dmsoft-wy.com appears to be a dedicated IP and the SSL works on https://dmsoft-wy.com/

Your store login link works on SSL now but your configure.php files are NOT correct still see this link below...

https:// dmsoft-wy.com **/~dmsoftwy/ **store/index.php?main_page=login

~Melanie

dmm2020:

Quoting: "Also, all your Zen Cart links have "~dmsoftwy" in the URL which is incorrect. It needs to be removed from both your 'configure.php' files."

When I took that out, the whole system went down. Went to an FTP screen then to Bresnan's default screen when a page is not found. So I put it back and Zencart works fine.

That's not correct, have the hosting company correct your DNS on the domain & addon domain.

~Melanie

Thanks Melanie, I think it got it right this time. I figured out my mistake. I changed the two lines to read below:

define('DIR_WS_HTTPS_ADMIN', '/store/SECRET/');
define('DIR_WS_HTTPS_CATALOG', '/store/');

What I did before (I think) is I left off the preceeding or trialing slash, not sure which one I left off. Apparently both are required.

Hi Melanie:

Your sugguestions and hints proved invaluable. It was kind of wierd that I could not see those errors from my end (perhaps my IP?).

Anyway, if you decide to log on and see anything you want, before you place your order, post an email and let me know who you are (after you created your profile) and I will set your account for a permanent 15% discount. This would be on top of any sales I got going on.

dmm2020:

I should have dedicated IP, least I have been paying for it. What are you seeing to indicate you that it is not installed?
Starting with your original post:

"My website URL is http://dmsmerchandise.com

When customers click on images, it is taking them right back to the log in screen. This appears to be even worse if they log in from AOL.com. You may want to log in as a customer and take a look at what is going on and see."

I hadn't noticed your previous post about changing to your other Domain name.

Anyway, to find out if one has a Dedicated IP address you find out the IP address and go to it.

Canonical name: dmsmerchandise.com
Addresses: 66.147.249.199

Canonical name: dmsoft-wy.com
Addresses: 66.147.249.199

nslookup 66.147.249.199
Canonical name: 249-199.bluehost.com

Going to 66.147.249.199 takes one to a page for DMSOFT-WY Software, not dmsmerchandise. Between that and not having rDNS (a common courtesy provided by the Hoster when one has a Dedicated IP) it was easy to get confused, dmsmerchandise.com does not have a Dedicated IP nor it seems, an SSL Cert.

Speaking of which, how did you get an SSL Cert issued to "www.dmsoft-wy.com" and "dmsoft-wy.com? First I've seen of that as usually one one Domain name can be used; and using the 'www' is considered a different Domain name then one that doesn't use it.

Also, you have hard coded links using "http" which causes popup Browser errors when on an "https" page. You will need to remove them in order to stop the error msgs.

Comodo.com and Bluehost both issue certificates for both https://www.domainname.com and domainname.com.

Anyhow, I am going to get a separate certificate eventually issued to dmsmerchandise.com and things will be restored so that the path for dmsmerchandise.com points directly to the store root.

That will happen this coming weekend.