Zen Cart Logo
Forums / General Questions / Broken Cart - During Check Out

Broken Cart - During Check Out

Locked

Views: 1,097

Results 1 to 7 of 7
This thread is locked. New replies are disabled.
25 Feb 2009, 10:16 PM
#1
myhandbaghouse avatar

myhandbaghouse

New Zenner

Join Date:
May 2007
Posts:
26
Plugin Contributions:
0

Broken Cart - During Check Out

Hi,

I need some help figuring out where I broke the cart.

Here is the error I get during check out:

URL Displayed: http://www.perfumesstop.net/shop/index.php?main_page=checkout_shipping

Error Message:
tails . $email_order; $html_msg['EMAIL_TEXT_HEADER'] = nl2br($pmt_details) . $html_msg['EMAIL_TEXT_HEADER']; } zen_mail('', SEND_EXTRA_ORDER_EMAILS_TO, SEND_EXTRA_NEW_ORDERS_EMAILS_TO_SUBJECT . ' ' . EMAIL_TEXT_SUBJECT . EMAIL_ORDER_NUMBER_SUBJECT . $zf_insert_id, $email_order . $extra_info['TEXT'], STORE_NAME, EMAIL_FROM, $html_msg, 'checkout_extra', $this->attachArray); } $zco_notifier->notify('NOTIFY_ORDER_AFTER_SEND_ORDER_EMAIL'); } } ?>

After getting this message, I tried a fresh reinstall and it worked up until I started adding add modules, then it broke again...same message.

The modes I am using are:
BetterCategoriesEzInfo and Column Layout Grid for Product Listing

I dont know if these files are what is breaking it or not, but I need these features. Any assistance would help.

I will be creating a test account for you guys to try it out...the test account is:

email account: [email protected]
password: 123asd
Any and all orders placed by this account will be ignored

25 Feb 2009, 10:21 PM
#2
myhandbaghouse avatar

myhandbaghouse

New Zenner

Join Date:
May 2007
Posts:
26
Plugin Contributions:
0

Re: Broken Cart - During Check Out

:frusty:

I found another error!

Unable to create test account....the above mentioned test account does not work on the cart.

when creating new account I am getting this message after I hit submit:

Url: http://www.perfumesstop.net/shop/index.php?main_page=create_account

Error Message: Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.

Please HELP!!!!!!!!:lamo:

2 Mar 2009, 7:19 PM
#3
myhandbaghouse avatar

myhandbaghouse

New Zenner

Join Date:
May 2007
Posts:
26
Plugin Contributions:
0

Re: Broken Cart - During Check Out

Gentle Bump - Still need help

2 Mar 2009, 8:03 PM
#4
marg avatar

marg

Totally Zenned

Join Date:
Mar 2004
Posts:
642
Plugin Contributions:
0

Re: Broken Cart - During Check Out

In your admin/Email Options - what's the first line there? Have you tried different email transport methods?

2 Mar 2009, 10:58 PM
#5
myhandbaghouse avatar

myhandbaghouse

New Zenner

Join Date:
May 2007
Posts:
26
Plugin Contributions:
0

Re: Broken Cart - During Check Out

It is:

Email Transport Method and its set to PHP (the default).
I have other domains hosted on the same server and they are all set to PHP.

I tried other transport methods just to make sure, but still no go. Any suggestions?:cry:

2 Mar 2009, 11:07 PM
#6
myhandbaghouse avatar

myhandbaghouse

New Zenner

Join Date:
May 2007
Posts:
26
Plugin Contributions:
0

Re: Broken Cart - During Check Out

Ok, I was able to create the test account -

[email protected]
password is: 123asd

That seems to have been corrected by switching the Email transport to qmail.

However during check out I still get this message after I click the GO TO CHECKOUT button:

tails . $email_order; $html_msg['EMAIL_TEXT_HEADER'] = nl2br($pmt_details) . $html_msg['EMAIL_TEXT_HEADER']; } zen_mail('', SEND_EXTRA_ORDER_EMAILS_TO, SEND_EXTRA_NEW_ORDERS_EMAILS_TO_SUBJECT . ' ' . EMAIL_TEXT_SUBJECT . EMAIL_ORDER_NUMBER_SUBJECT . $zf_insert_id, $email_order . $extra_info['TEXT'], STORE_NAME, EMAIL_FROM, $html_msg, 'checkout_extra', $this->attachArray); } $zco_notifier->notify('NOTIFY_ORDER_AFTER_SEND_ORDER_EMAIL'); } } ?>

Feel free to us the test account mentioned in this reply to test and see if you can help me figure this out.

3 Mar 2009, 12:14 AM
#7
myhandbaghouse avatar

myhandbaghouse

New Zenner

Join Date:
May 2007
Posts:
26
Plugin Contributions:
0

Re: Broken Cart - During Check Out

After futher testing and researching I think I have found the problem and fix.

To fix the error during check out, I deleted the orders.php file from includes/classes/ ; then i reloaded it using a backup copy I had made from the original install. That seems to have fixed this problem :clap: However I am still testing so hopefully it doesnt turn into a :censored:.

The other problem I described above, the new account not being able to be created, appears to be because there was a misspelling in the email address provided by the client :blink:. After I created a new email box on the server with the correct spelling, zen cart found the email account and was able to use it to send emails.

I am holding my breath..but I think I was able to solve this.