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admin emails just being sent in english

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4 Mar 2009, 2:46 PM
#1
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pcontente

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admin emails just being sent in english

Hello everyone!

Need a little help here with emails. I am in the process of developing a website in three languages (english, portuguese and russian). I was testing now the payment modules and verified that order confirmation emails are only being sent in english, i.e., if I finish the checkout process in portuguese or russian, order confirmation emails are not sent, neither to the client or the shop admin. Nevertheless, orders are all showing up in the admin area, in the correct format and also in the client "my account" section. Just emails are not sent...

I tried already to change the "E-Mail Transport Method" to "PHP" and "sendmail -f". Now it is in normal "sendmail".

"E-Mail Friendly-Errors" are also set to "true".

Can anyone give me some light about this subject?

Anymore information needed, please ask :smile:

Thank you in advance!

4 Mar 2009, 2:48 PM
#2
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pcontente

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Re: admin emails just being sent in english

Just an addition to the previous post. emails are, also, not being added to the email_archive table. Just the english ones... So, something here is completely stopping the email generation, looks like...

Thanks!

4 Mar 2009, 4:57 PM
#3
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Re: admin emails just being sent in english

Just now remembered, and tried, to send an order update, in the orders which emails weren't sent and these order update emails are being sent correctly.

5 Mar 2009, 4:40 PM
#4
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Re: admin emails just being sent in english

anyone, no ideas on this? :(

thanks

6 Mar 2009, 8:53 AM
#5
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Re: admin emails just being sent in english

Problem solved! Thank you all for reading.

6 Mar 2009, 10:35 AM
#6
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chuck

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Re: admin emails just being sent in english

Would you share what the solution was?

6 Mar 2009, 10:57 AM
#7
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Re: admin emails just being sent in english

Sure!

When I installed my language files I decided that the language files for the admin area were not needed :smile: looks like they are :P I just installed the language files for the admin area, for Portuguese and Russian and all emails started to be sent :smile: :wink:

And I didn't install the language files for the admin area, because I am always using the admin area in English, not in the other languages. Although I had some warning saying that the language files were missing, I didn't care so much, because the definitions here are global, for all languages, but looks like for emails, they are needed... :rolleyes:

7 Mar 2009, 8:07 AM
#8
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Re: admin emails just being sent in english

Yes, in order to send emails in other languages, the text for those other languages needs to be available.