Cart just went down...please help asap!!

I don't know what happened, I wasen't installing anything just happened to hit a link from another site to find that my cart is down. Here's what it says...

The site is currently down for maintenance. Please come back later.
Sorry!
There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you.

Please let me know why and how to fix this. Thank you!!!

Ok, I checked all my confige.php files and everything was accurate. Then it just came back on out of know where. I didn't change a thing on my server files...simply looked at them.

Would this be cause by the server from my hosting company going down?

Also, what file is it that has the graphics and data that I just saw, so if it happens in the future I can at least have my logo up and they will know they are at the correct page.

that is the result of your MYSQL server being down by your host.

you can modify the page under your store root to add logo .. is nddbc.html

Thanks alot man! I went into total panic mode! :shocking: I've changed the logo and text...as for the initial problem, I guess this is something that's just out of my control. :censored:

Down again...I have notified my hosting company. I'm just sick right now. I had rolled out a bunch of press releases and web marketing over the weekend and the traffic was really flowing today. This SUCKS!!! :frusty:

Where is your site??

https://www.salonroyalty.com

Sorry!
Due to a high volume of traffic we were unable to connect you. Please give us a few minutes to remedy the problem.
The above is not a default Zen Cart message...
I suspect that your Host has a connection limit that you have exceeded.
Check their terms of service fine print

Actually, I just changed that message when I switched the logo. I didn't want people to be alarmed over database issues, so went with that text instead.

Actually, I just changed that message when I switched the logo
Well then this is the inability to connect to the Database...
Try connecting/loading it through phpmyadmin to see if you can

No, I changed this after it was down already. Just saw the text in the html file and made the text changes. It's been coming and going all day but I think I know what it is. I believe my server is currently setup to only handle 10 database connections at a time. I'm waiting on a response to my service request to be sure but really think it's a traffic issue. Good and bad problem if that's the case.

I believe my server is currently setup to only handle 10 database connections at a time.
If a fast responding server, the DB connection is only live for 10th's of a second

hmmm....interesting point. Well, just waiting for a response from the hosting company. All I know is this is unacceptable.

Ok, so seems like they were simply having server issues. They claim to have resolved the issue so we'll just see. Many thanks for popping in so quickly to help me out. :bigups: