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Forums / Managing Customers and Orders / Order status not showing in Admin page

Order status not showing in Admin page

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Started by juneloweelyn on 15 Mar 2009, 5:33 AM · Views: 1,170

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15 Mar 2009, 5:33 AM
#1
juneloweelyn avatar

juneloweelyn

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Order status not showing in Admin page

Hello guys,
IN my admin home, there is a pending order,

but when i click on "pending order"

there isnt any order details showing.

But if i seach according to the ORDER ID, i am able to locate it.

Can anyone tell me how to correct it so that when i click on "pending order", the total order would be shown?

15 Mar 2009, 4:25 PM
#2
ajeh avatar

ajeh

Oba-san

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Re: Order status not showing in Admin page

Check, via phpMyAdmin, and search for orders_id that matches the order number ... in the table:
orders_total

What records for the class do you set for this order?

Linda McGrath
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17 May 2009, 8:22 PM
#3
carlvt88 avatar

carlvt88

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Re: Order status not showing in Admin page

You may be on a summary listing - with only one order. It makes more sense if there are multiple orders.

Click on the order line again to get to the details. Or, on the top (or selected, or only) row, click on 'Details' to the right.

Please post to let us know how you solve the problem!

18 May 2009, 2:35 PM
#4
ajeh avatar

ajeh

Oba-san

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Re: Order status not showing in Admin page

NOTE: this will also happen if you have the Modules ... Order Totals ... Total ot_total ... not installed or the record is not being set in the orders_total table for this class ...

Linda McGrath
If you have to think ... you haven't been zenned ...

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