ozpost shipping module

Yes thanks. Working perfectly now - appreciate your help!

Hi Rod,

I'm having a problem with the displaying of the shipping module in ZenCart.

I've installed the ozpost over the austpost module, and now I can't see the module control stuff in the right hand panel.

Also I hadn't checked the shipping module page for a long while so I'm not sure if the problem as there previously.

Do you have any idea on where the problem my be.

Thanks,

Peter.

RodG:

G'day Boys 'n' Girlz

Just a quicky to let those subscribed to this thread know that a new update of the ozpost,net client for zencart has been released.

Version 2.1.1 is now available for download at its home site http://ozpost.net

It has also been uploaded to the software add-ons section of the zencart site and should be made available in a week or so.

Main new features are support for Platinum parcels/satchels and support for express letters. Please see the changelog.txt file for more information.

Cheers
Rod

Hi Rod, I have upgraded to the new version. Only problem I have is when the total weight is less than 500g it thinks it is a letter. As I am shipping glass it needs to go in a box as a parcel or 3kg XL bag.
I have altered the dimensions to 3x30x5 cm however letter option still comes on.

Any ideas?

thanks
Mark

mark168:

Hi Rod, I have upgraded to the new version. Only problem I have is when the total weight is less than 500g it thinks it is a letter.

Correction:
when the total weight is less than 500g AND the dimensions permit, it thinks it is a letter.

This has nothing to do with the upgrade, it has always been that way.

mark168:

As I am shipping glass it needs to go in a box as a parcel or 3kg XL bag.

Dealing with a situation like this usually means that you need to take things into your own hands rather than expecting the module to do it for you. This may often mean a compromise of sorts... For example, I know of one store that sells everything from bowling balls to crystal vases (yes, really). Needless to say, no one would ever ship both of these items together. For people, this is obvious, but how the heck do we tell that to the shipping module(s)?

Sure, there are ways it CAN be done, and for a coder it is probably a relatively trivial task, but to include such versatility for 'end users' would make the admin control panel so complex that it would be easier to just code what is needed on demand anyway.. at least that is my view, until/unless someone can demonstrate a working example of such a system)

mark168:

I have altered the dimensions to 3x30x5 cm however letter option still comes on.

Any ideas?

thanks
Mark

I'm afraid I'll need you to prove/confirm this to me. I've just created a test item using these same measurements and the letter rates did NOT appear.

Please provide a link to your test item, along with the destination postcode/suburb that you are using so that I can replicate and resolve the issue.

Cheers
Rod

mark168:

Hi Rod, I have upgraded to the new version.

Any ideas?

thanks
Mark

ps. One 'workaround' to avoid the letter rates (even though product indicates letter valid) is to DISABLE letter rates as a valid method, but when doing so ENSURE that you DON'T HIDE the parcel rates.. This will ensure the items will be quoted for minumum parcel size/rates rather than letters.

Cheers
Rod

Peter Homann:

Hi Rod,

I'm having a problem with the displaying of the shipping module in ZenCart.

I've installed the ozpost over the austpost module, and now I can't see the module control stuff in the right hand panel.

Also I hadn't checked the shipping module page for a long while so I'm not sure if the problem as there previously.

Do you have any idea on where the problem my be.

Thanks,

Peter.

This is usually caused by
1.A duplicate or backup file in the /includes/modules/shipping/ folder or
2 A php file in the /languages/modules/shipping/ folder.

Cheers
Rod

RodG:

ps. One 'workaround' to avoid the letter rates (even though product indicates letter valid) is to DISABLE letter rates as a valid method, but when doing so ENSURE that you DON'T HIDE the parcel rates.. This will ensure the items will be quoted for minumum parcel size/rates rather than letters.

Cheers
Rod

Good news. Thanks Rod, your tip worked. I did previously "hide parcel rates" when letter was disabled.
I was getting the default $25 flat rate before.
One more happy customer.

regards

Hi Rod,

Is the server down for quotes at the moment as i can't get any quotes to come through.

Also one other question, do i need to update to the latest version if everything is working fine with the version prior to new update.

Well it was till just recently:wacko:

I just did the update and found problems with it, not displaying the ozpost gif in the shopping cart just the URL string which looked terrible, also when the quotes were working it was only quoting on 2 or more items, when there was one item it was only giving the stored per item price, which is ok but i like live quotes for everything for my customers.

Have you had any other subscribers with these problems.

Thanks for any info on this.:yes:

Using zencart v1.3.9g I had ozpost v2.0.6 running. I then upgraded to ozpost 2.1.1. Going to admin and doing unistall then install of the new version. As a result of installing the new version 2.1.1 Shopping Cart quantity adjustments became broken. That is, no quantity adjustment (increasing or decreasing the number of items) could be made via the Shopping cart, although products could still be deleted completely.

I then downloaded and installed ozpost v2.0.9 and once again, as with v2.0.6 quantity adjustments could be made. Therefore the problem lies with the coding of v2.1.1 files somewhere.

Ragareb:

Using zencart v1.3.9g I had ozpost v2.0.6 running. I then upgraded to ozpost 2.1.1. Going to admin and doing unistall then install of the new version. As a result of installing the new version 2.1.1 Shopping Cart quantity adjustments became broken. That is, no quantity adjustment (increasing or decreasing the number of items) could be made via the Shopping cart, although products could still be deleted completely.

I then downloaded and installed ozpost v2.0.9 and once again, as with v2.0.6 quantity adjustments could be made. Therefore the problem lies with the coding of v2.1.1 files somewhere.

Yes i am using v2.0.9 and it has worked very well, when i got an update from Rod by email he did not mention if it was a critical update so i just left what i had in place as updating takes me a lot of time to get things how i like them and a lot of mucking around plus down time from getting orders so i hate updating. Now it is doing the cost per item price when somebody orders just one thing i am not sure why this happening, i hope Rod can take a look, i hope he is also supporting zencart 1.38 users also and not just the new version as we all have to pay for use.

sgallasch:

Is the server down for quotes at the moment

No.

sgallasch:

as i can't get any quotes to come through.

What does 'Debug' say?

sgallasch:

Also one other question, do i need to update to the latest version if everything is working fine with the version prior to new update.

No, but just as with any software, if you expect the latest security fixes, the latestest bug fixes, and the latest features, then yes, you will need to upgrade.

It's not as though you need to update the entire store... it most it requires the replacement of 3 files!!

sgallasch:

Well it was till just recently:wacko:

Did you subscription/trial expire?

sgallasch:

I just did the update and found problems with it, not displaying the ozpost gif in the shopping cart just the URL string which looked terrible,

A known problem. The fix.......

ozpost v2.1.1
/includes/modules/shipping/ozpost/php
line 315 currently reads:
$ozicon = ( $_SERVER['QUERY_STR........

Change it to read
$ozicon = " " ;

Resave.

sgallasch:

also when the quotes were working it was only quoting on 2 or more items, when there was one item it was only giving the stored per item price, which is ok but i like live quotes for everything for my customers.

Have you had any other subscribers with these problems.

Thanks for any info on this.:yes:

This is a VERY COMMON COMPLAINT.
Your items are suitable for letter rates, but you have disabled letter rates as a valid option, and at the same time you have left the default setting to hide parcel rates if the items are letter sized. The module is therefore givingthe only thing you have left ... the static rates.

Solution.

1. Allow letter rates for letter sized objects or
2. Don't hide the parcel rates if the items are letter sized.
3. Use valid weight/dimensions for your products (assuming that they are not letter sized to start with).

Cheers
Rod

Ragareb:

Using zencart v1.3.9g I had ozpost v2.0.6 running. I then upgraded to ozpost 2.1.1. Going to admin and doing unistall then install of the new version. As a result of installing the new version 2.1.1 Shopping Cart quantity adjustments became broken.

Sorry, but ozpost cannot cause this problem.
There must be more to this than it appears.

Cheers
Rod

sgallasch:

Yes i am using v2.0.9 and it has worked very well, when i got an update from Rod by email

for the record, I generally do NOT send updates by email.. The only exception is if a problem has been identified and I need the fix to be verified.

sgallasch:

he did not mention if it was a critical update

There has never been any 'critical updates' - It is recommended that all users keep their installations up to date, but not for any 'critical' reasons.

sgallasch:

so i just left what i had in place as updating takes me a lot of time to get things how i like them

You aren't needing to update your entire installation, there's just 3 files to replace (no merging required) plus the addition of any new icons.

sgallasch:

and a lot of mucking around

OK, I'll give you this one.... what with the number of options and settings, re-settting it all can take a lot of messing around... perhaps even 5 minutes :-)

sgallasch:

plus down time from getting orders so i hate updating. Now it is doing the cost per item price when somebody orders just one thing i am not sure why this happening,

DEBUG is your friend.

sgallasch:

i hope Rod can take a look,

I'd be happy to, but I'd need a URL so that I can see/verify the problem for myself.

sgallasch:

i hope he is also supporting zencart 1.38 users also and not just the new version as we all have to pay for use.

As always, I'm happy to support all users where possible, no matter what version of zencart or ozpost is being used, but NOT because you "all have to pay for use", because this is NOT the case. The software is GPL, it is entirely free, and like all GPL software it comes without any warranty or fitness of use. Its use does not entitle anyone to any support.whatso ever.

The subscriptions are for access to the quotation server(s) .. nothing more, nothing less.....

It is my responsibilty to keep these servers up to date and online. It is also my responsibilty to ensure that server updates do not break existing client software.

Any other work I perform in the name of 'ozpost' (such as development and ongoing support of the client software) is still done on a purely voluntary basis.

I Thought I should clafity that, because the implication that the ozpost module(s) themselves are of a commercial nature means they'd not be allowed int the downloads section, and I would not be able to offer support for it in this forum. Ir needs to be made clear that the subriptions are for the server, not for the software and/or support.

Cheers
Rod

RodG:

Sorry, but ozpost cannot cause this problem.
There must be more to this than it appears.

Cheers
Rod

I looked at code for v2.1.1 in:
includes/templates/CUSTOM/templates/tpl_modules_shipping_estimator.php near bottom of the page I added line:

echo "</form>" ;

This solved the problem. That line was in both v2.0.6 and v2.0.9 but not in v2.1.1

Cheers

Ragareb:

I looked at code for v2.1.1 in:
includes/templates/CUSTOM/templates/tpl_modules_shipping_estimator.php near bottom of the page I added line:

echo "</form>" ;

This solved the problem. That line was in both v2.0.6 and v2.0.9 but not in v2.1.1

Cheers

Yeah, I am aware of that line somehow getting dropped :blush: but I thought no one would notice :wink2:. This doesn't really explain the problem you describe though (well not in any way that makes logical sense to me at the moment), but if you've found that it fixes it them I'm happy to leave it at that :smile:

Cheers
Rod.

ps. Good Catch.

RodG:

No.

What does 'Debug' say?

No, but just as with any software, if you expect the latest security fixes, the latestest bug fixes, and the latest features, then yes, you will need to upgrade.

It's not as though you need to update the entire store... it most it requires the replacement of 3 files!!

Did you subscription/trial expire?

A known problem. The fix.......

ozpost v2.1.1
/includes/modules/shipping/ozpost/php
line 315 currently reads:
$ozicon = ( $_SERVER['QUERY_STR........

Change it to read
$ozicon = " " ;

Resave.

This is a VERY COMMON COMPLAINT.
Your items are suitable for letter rates, but you have disabled letter rates as a valid option, and at the same time you have left the default setting to hide parcel rates if the items are letter sized. The module is therefore givingthe only thing you have left ... the static rates.

Solution.

1. Allow letter rates for letter sized objects or
2. Don't hide the parcel rates if the items are letter sized.
3. Use valid weight/dimensions for your products (assuming that they are not letter sized to start with).

Cheers
Rod

Thanks Rod for the help, but all my products are DVDs which are letter sized with proper weight and dimen so i always had hide parcel rates hidden. the live quotes work fine for australian deliveries as a large letter, but when i switch to my test O/S address it reverts back to the static price, this has never happened before and i have never changed anything, this all began last night, it just used to give the large letter price for O/S customers which i could adjust with handling costs, what could of changed? :wacko:

Thanks for all the other answers to questions, you have created a great mod!

sgallasch:

i have never changed anything, this all began last night, it just used to give the large letter price for O/S customers which i could adjust with handling costs, what could of changed? :wacko:

Thanks for all the other answers to questions, you have created a great mod!

Hmmm, I updated some of the server code last night... coincidence? Maybe, but gut feeling says I probably broke something in the process.

I've just reverted back to previous code pending further investigation.

Cheers
Rod

RodG:

Hmmm, I updated some of the server code last night... coincidence? Maybe, but gut feeling says I probably broke something in the process.

I've just reverted back to previous code pending further investigation.

Cheers
Rod

ahaa struck gold great news it has fixed the problem,

A GREAT BIG THANKS ROD :clap:

Hi, I have a bit of an unusual problem with the postage module. I am running ozpost V2.0.9 on ZenCart v1.3.9 something - not the latest one.

All postage calculations are working correct with the exception of postcodes in the ACT which are averaging approximately $2.00 more than they should.

It's only postcodes within and around the ACT. All others (I only tried all capital cities) are calculating correctly.

Any idea what the problem could be as I have hit a blank.

Thanks
Anna
https://www.toycrazy.com.au

annav:

Hi, I have a bit of an unusual problem with the postage module. I am running ozpost V2.0.9 on ZenCart v1.3.9 something - not the latest one.

All postage calculations are working correct with the exception of postcodes in the ACT which are averaging approximately $2.00 more than they should.

It's only postcodes within and around the ACT. All others (I only tried all capital cities) are calculating correctly.

Any idea what the problem could be as I have hit a blank.

Thanks
Anna
www.toycrazy.com.au

I'm quite happy to accept that what you are saying is correct, but unless you can provide and explicit example (IOW, a link to an item in your store, and a destination postcode that you have used to verify the problem), as well as what you think the postage should cost, then, and only then will I be able to explain what is occuring.

I just know that if I start adding products/items and random and selecting my own destination postcodes will ensure that I find the only items and destinations that don't have a problem, and this is assume it is an item/destination related problem. Chances are, the problem is something else entirely, which is why I need to be on exactly the same page as you for testing purposes.

Cheers
Rod