ozpost shipping module

Thank you Rod. I am sure I am doing something wrong. Sorry for the confusing post, I apologise. I knew you would say "garbage in garbage out".... I didn't meant to waste your time and I admit to hoping some sort of superpowers would sort out my problem, should have known I need to get it done myself but you can't blame a girl for asking.... (LOL!). I just get so tired with so much to do (like you and everyone else!).

I have Perth orders, giving Pick up only, Brisbane (ie no Australia Post or Fastways options listed in checkout). I will look for the problems sap. I must have an installation problem with my files as I haven't entered product dimensions at all, only weight in the product set up area. What a mess I must have made and yet all has been running ok until couple weeks ago.

I wish I was selling helium balloons, the thought makes me laugh.

Please take the smirk off your face, LOL! I will get to the bottom on this as I love zen cart and I love our Australia post module. I must have messed up something during a very tired interval working on my site. I am off to Australia Zoo tomorrow to work on a community mural for Steve Irwin Day...I will stick down some tiles on a rhino and put your name to the pieces, as I think you are really tough putting up with post such as mine (please laugh!). Cheers and have a good day, Sandy
ps He who packs, is not at all good on sorting out these things, but he tries - I just get "Sandy, people are complaing about the freight in Perth orders"...... so, for once it can wait for a day, as I need sleep...
Now you know my life story.

:clap::clap::clap::oops:
Hi Rod! Good news, I have it all sorted, or rather your reply to my ramblings sorted me out!

I realised I had been using the auto update feature for ozpost but my admin had been renamed and well you can take it from there.

:blush:
I always know if I read you replies over and over it eventually sinks in. Thank you so much.

I have been "missing my product dimensions for some time" :shocking: and it's a wonder, a miracle that we have been doing well with our online store (?)... what sent it over the edge was 900 mini tiles at 1cm x 1cm x .4 cm weight .0015 - without the dimensions and other updates the program was throwing "pick up only" and well......."tons" of weight for that order. LOL! Hubby kept saying to me "we used to be able to enter the dimensions; I would say "I know"...but can't now. I had the answer in front of my nose, but so busy and well so stupid I guess.

I feel really embarrased, but very grateful to your last paragraph in your earlier reply. Will go through products tomorrow, missing the info, and add the dimensions. Thing is, I kept reading on Google searches that the product dimensions were not needed, as I knew something was amiss, or whatever and it made me think it was something else or again....I will stop while I am ahead here.

Please know your program is top notch and we are really lucky to have you on board and hope all is going well for you!
Thanks again
Sandy :hug:

ozmosaics:

Hi Rod! Good news, I have it all sorted,

Sweet. :)

ozmosaics:

I realised I had been using the auto update feature for ozpost but my admin had been renamed and well you can take it from there.

Just for future reference (and the benefit of others), the ozpost auto-updates do NOT make any changes to any of the files in the admin folder (or whatever it has been renamed to).
The files contained in these folders only need to be updated during the initial ozpost installations (or after the store software itself has been upgraded/re-installed).

The ozpost updates affect the main ozpost.php and its associated template file only (and even the template update has been a once only affair from V3.1.1 to V3.1.2)

ozmosaics:

Please know your program is top notch and we are really lucky to have you on board and hope all is going well for you!
Thanks again
Sandy :hug:

Thanks for the feedback.

Cheers
Rod

Thanks Rod. Thanks for setting me straight on the auto updates, that's great. Must have messed up initially when updating my zencart a while ago.

It's all good now.
Thanks and Merry Christmas!

To those who ship internationally, how do you limit to which countries you ship to? I am currently shipping to Australia only now (Quoting NZ manually) and want to limit international shipping to NZ only for now.

And to Rod, the module works great and is definitely worth the subscription fee, you'll have my money for as long as it works :D

*Running 1.3.9h Zencart with V3.1.3 ozpost

Ch4iS:

To those who ship internationally, how do you limit to which countries you ship to? I am currently shipping to Australia only now (Quoting NZ manually) and want to limit international shipping to NZ only for now.

This is usually done via the use of the zone definitions. However because the use of zones is counter intuitive in relation to the way the ozpost module functions (and the fact that it caused no end of support questions when people did try to use them) I dropped support for this quite some time ago, way back in version#1 I believe. As such, the ozpost module only 'knows' of two zones, Australia and the rest of the world.

Apparently, no one has missed this functionality (until now),

It wouldn't be too difficult to modify the ozpost module to include a line or two containing a list of country codes that you wish to allow, and have the module disable itself for any countries not listed.

With V3.1.3 ozpost, line #134 reads:

$this->enabled = ((MODULE_SHIPPING_OZPOST_STATUS == 'True') ? true : false);
```After this line, you can insert something like: 

$allowed_countries = array("AU", "NZ", "GB", US") ;
$this->enabled =false ;
if(in_array($order->delivery['country']['iso_code_2'], $allowed_countries)) $this->enabled = true ;

$this->enabled =false ;
if($order->delivery['country']['iso_code_2']) == "AU") $this->enabled = true ;

if($order->delivery['country']['iso_code_2']) == "NZ") $this->enabled = true ;

if($order->delivery['country']['iso_code_2']) == "US") $this->enabled = true ;

... etc, etc, etc....

Another merchant may wish to take the opposite approach, and set $this->enabled =  true as the default, and then setting it to false for the countries they wish to dissallow. 

 Cheers
Rod

Thanks for that rod, I'll give it a try when I get some free time.

Some of the other posts in here have touched on the topic of product dimensions but I haven't found an answer that is clear.

I've just setup my online store at geekworkz.com.au/store and it's all come together really well. But I noticed with no place to enter a products dimensions the ozpost module is using the default size to generate a quote. The problem is I have different sized products including televisions which obviously are too large to send by Austpost so I am using Transdirect which doing the quote on their site would cost approx. $134 in the sample I used. However the ozpost module only quotes $34ish.

I tried adding in the numinix addon but that screwed my store completely. So I'm at a loss after spending all day on this. I cannot find a simple way to add dimensions (WxLxH) that ozpost can use. Someone please help point me in the right direction.

Thanks,
Troy

And rereading your repliy to a recent post about the required admin files missing that was exactly my problem. All sorted.

Hi Rod,
Great module. Is there a way to disable the "shipping from" part in the postage quotation. I ship from multiple locations, but use flat rate satchels so does not affect pricing or timescales. Is there a line of code i can remove, or does it go deeper than that?
Cheers
Colin

2nd Question. Is it possible to use ozpost in association with the free shipping module? I do have certain items that are free shipping, and charge standard rates for the others.
Cheers,
Colin

colinvic:

Hi Rod,
Great module. Is there a way to disable the "shipping from" part in the postage quotation. I ship from multiple locations, but use flat rate satchels so does not affect pricing or timescales. Is there a line of code i can remove, or does it go deeper than that?
Cheers
Colin

Good question. Offhand I can't recall if that is an ozpost addition or a part of the default zencart system.

In either case, the file to modify to remove this info is
tpl_modules_shipping_estimator.php

Cheers
Rod

colinvic:

2nd Question. Is it possible to use ozpost in association with the free shipping module? I do have certain items that are free shipping, and charge standard rates for the others.
Cheers,
Colin

Not only possible, but actually essential if free shipping is required.

This question actually took me by surprise. Over the years I've had dozens of people ask if the ozpost module itself could be made to support free shipping, and my answer has always been the same.. "No, because this is best served by using one of the existing free shipping modules, which if working correctly will negate the need for the ozpost module to be called under the free shipping circumstances".

Cheers
Rod

Thanks for that.
With the free shipping module enabled, it offers free shipping AND the ozpost postage options. Is there a set of circumstances that will 'disable' the ozpost module and ONLY allow the free shipping for a 'free shipping product'. One of the other modules allow this if you set the weight of the item to 0. The ozpost will then kick in if the customer selects a non free shipping item.

Have i not got one of the settings correctly configured?

Cheers
Colin

colinvic:

Thanks for that.
With the free shipping module enabled, it offers free shipping AND the ozpost postage options. Is there a set of circumstances that will 'disable' the ozpost module
<snip>
Have i not got one of the settings correctly configured?

There is nothing in the ozpost module itself that will (or should?) have any effect in this regard.

The logic is simple. Zencart itself does/should 'know' when a product has free shipping and under such circumstances the paid shipping modules shouldn't even be activated.

At least that is the way it is working in our zencart store.

Cheers
Rod

Hi
We have just noticed we are getting these errors when we try to edit the ozpost module in admin.
Error cURL communication ERROR: name lookup timed out
Error cURL communication ERROR: name lookup timed out
Error Unable to connect to Ozpost servers

As a result, our store is only showing Pick up and there is no other options. It was working yesterday or the day before yesterday.

Any help will be much appreciated.

thanks
MM

mmtin:

Hi
We have just noticed we are getting these errors when we try to edit the ozpost module in admin.
Error cURL communication ERROR: name lookup timed out
Error cURL communication ERROR: name lookup timed out
Error Unable to connect to Ozpost servers

As a result, our store is only showing Pick up and there is no other options. It was working yesterday or the day before yesterday.

Any help will be much appreciated.

thanks
MM

Name lookup errors are usually associated with your hosting company. Such errors are usually shortlived and appear to resolve themselves. If the problem persists for more than an hour or so (tops) then you should submit a fault report to your webhost.

Cheers
Rod

Still not having much luck on this. Product is set to 'Yes, Always Free Shipping' and when i add it to the cart it shows the free shipping quotation, but also the ozpost multipost quotations, which i dont want listed as it is free shipping . I also have flat rate module installed, and it does NOT add this option to the cart, so the freeshipper module does appear to be working fine. Any thoughts on this? should i be using the free shipping with options module? I have no other shipping modules installed

Hi Guys!
Im using version v1.3.9h
by the looks of it everyone seems to know a lot more about using zen cart than me! So I'm hoping someone can help me...

I am located in australia and for each Item in my online store I want to break down shipping costs into 3 categories: Within Australia, UK and USA, all other international orders.

Is it possible to do this / is there an easy way to do this?!!

any help would be very much appreciated!

scar:

I want to break down shipping costs into 3 categories: Within Australia, UK and USA, all other international orders.

Is it possible to do this / is there an easy way to do this?!!

any help would be very much appreciated!

https://www.zen-cart.com/tutorials/index.php?article=69

Cheers
Rod

ps. This thread is for discussions about the ozpost shipping module. Questions regarding zone rates have thier own thread.