Zen Cart Logo
Forums / Addon Shipping Modules / Canada Post timeout on large orders

Canada Post timeout on large orders

Locked

Views: 1,309

Results 1 to 4 of 4
This thread is locked. New replies are disabled.
7 Mar 2009, 8:25 PM
#1
leapfrograinbow avatar

leapfrograinbow

New Zenner

Join Date:
Jan 2009
Posts:
5
Plugin Contributions:
0

Canada Post timeout on large orders

My Canada Post Module works well for small orders but times out for large orders. There seems to be a time out mechanisms that kicks in after 30 seconds. I've talked to Canada Post and they said that they are receiving my info and returning an answer but it can take up to 45 seconds. I have exhausted the possibility that my host or the port is causing the time out and just emailed one of the modules creators.

The maximum time for transactions set in my store is set at 2 min. so I suspect there is a 30 second time out built into the code of the module or of zen cart but don't know php.

This is the folder I installed: canada_post_shipping_module_1-3-8b.zip

I will post again if I get any answers and would appreciate more suggestions.

Thanks

17 Mar 2009, 2:18 PM
#2
leapfrograinbow avatar

leapfrograinbow

New Zenner

Join Date:
Jan 2009
Posts:
5
Plugin Contributions:
0

Re: Canada Post timeout on large orders

I installed a Canada Post Module. (Canada Post Shipping Module
for Zen Cart v1.3.7)

It works for small orders, but Times-Out on large orders. Something is stopping the process at 30 seconds. I talked to Canada Posts who said that they were sending a response but it took 45 seconds.

Canada Post sent me their logs, I sent them to my host. The hosting company (Host Monster) tested the port and said there was nothing stopping the process on their end.

I increased my Maximum Execution Time in my Admin<My Store to 2 minutes. Nothing increases this time out! Any help is greatly appreciated.

26 Mar 2009, 1:00 PM
#3
rstevenson avatar

rstevenson

Totally Zenned

Join Date:
Nov 2006
Location:
Dartmouth, NS Canada
Posts:
2,400
Plugin Contributions:
0

Re: Canada Post timeout on large orders

Have a look at this thread. Not definitive, but might get your host started on looking for an answer.

Rob

30 Mar 2009, 4:32 PM
#4
leapfrograinbow avatar

leapfrograinbow

New Zenner

Join Date:
Jan 2009
Posts:
5
Plugin Contributions:
0

Re: Canada Post timeout on large orders

Thanks for the suggestion. I did see that and had my host explore that option. Interestingly, it seems that the problem is with Canada Post itself. Have you tried to get live quotes from them?