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GoDaddy Treacle Speed Unbearably Slow.

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1 Apr 2009, 3:23 PM
#1
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GoDaddy Treacle Speed Unbearably Slow.

I'm getting a lot of complaints that my site is just toooooooooooooo slow!! I think a lot of people finding my site are closing it off because it is so slow.... https://www.limelites.co.uk ......... Would you close this site off due to treacle-like browsing speeds??

I've noticed a recent slow down myself. It's getting to the stage that it's taking almost an hour to prepare one single product due to the length of time it takes to load my admin pages. It's just taken 15 minutes to add just six attributes to my latest product!

Is this a GoDaddy problem? Is there a tool/method to determine exactly where the slow down is caused?

I understand from reading other posts that GoDaddy operate some heavily overloaded shared servers but I can't afford a dedicated hosting package at the moment. So, I am considering a change-over to BlueHost from the list of certified hosts in the header above. Before committing to this unexpected expense, can anyone tell me of their own experience of BlueHost and the BlueHost package that would best suit my needs?

My site is based in the UK, so not sure if I'd be best with a UK host? I do get many foreign customers, so is this a big issue as UK hosts are expensive compared to USA hosts.

My site is very new but it does seem to be getting a lot of hits. Based on the SuperTracker mod it's had around 100,000 hits and it's still very much in it's infancy. I plan on adding around 500 more products and then starting an intensive advertising and promotions campaign which is likely to drive a substantially larger amount of traffic to the site.

Any advice anyone?

1 Apr 2009, 5:21 PM
#2
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Re: GoDaddy Treacle Speed Unbearably Slow.

Parse Time: 26.278 - Number of Queries: 714 - Query Time: 1.7576732570038

Yikes!!

1 Apr 2009, 5:25 PM
#3
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Re: GoDaddy Treacle Speed Unbearably Slow.

That's slow, all right.

Parse Time: 14.084 - Number of Queries: 715 - Query Time: 0.98194341880798

from Michigan, USA.

I'd guess it's GoDaddy. I don't see anything on the site that would slow it down that much.

1 Apr 2009, 5:40 PM
#4
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Re: GoDaddy Treacle Speed Unbearably Slow.

From what I'm reading in these forums, it's almost definitely GoDaddy.

I just wanna be sure though before I layout further expense on another hosting provider.

1 Apr 2009, 5:51 PM
#5
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Re: GoDaddy Treacle Speed Unbearably Slow.

Try adding something to cart if you think that's slow!!

Parse Time: 55.599 - Number of Queries: 1431 - Query Time: 4.3163788502197

1 Apr 2009, 6:08 PM
#6
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Re: GoDaddy Treacle Speed Unbearably Slow.

Parse Time: 18.201 - Number of Queries: 715 - Query Time: 3.5542958029327
Above..accessing from here in UK using FAST broadband...

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1 Apr 2009, 6:21 PM
#7
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Re: GoDaddy Treacle Speed Unbearably Slow.

Do you agree this is a GoDaddy problem?

If so then I'll take steps to change to a faster host...

2 Apr 2009, 6:28 AM
#8
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Re: GoDaddy Treacle Speed Unbearably Slow.

Could be GoDaddy, could be other problems....co.uk domain names fair better on uk servers for google listings however...

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2 Apr 2009, 6:56 AM
#9
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Re: GoDaddy Treacle Speed Unbearably Slow.

Looks like a performance problem at the server level ... namely that the server is too busy to keep up with basic operations. A classic GoDaddy overselling practice.

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2 Apr 2009, 4:41 PM
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Re: GoDaddy Treacle Speed Unbearably Slow.

limelites:

Do you agree this is a GoDaddy problem?

If so then I'll take steps to change to a faster host...

I'm having the same problem with my site. What did you find? This is the answer they gave me: Your site does appear to load a bit slowly but I'm not showing any issues with the server that you are on at this time. . If you try loading any static content on the page (such as images, plain html documents) you will see that these load very quickly so it appears that the issue is not with the server but with the code on some pages. The best solution in most cases is to optimize the code for efficiency to ensure it loads as fast as possible. (If your site uses databases, check those as well. Make sure all database connections are closed at the end of query.) If that is not an option, then you may want to consider purchasing a server for quicker loading times. This is my site: http:// www. wee zees gifts .com I added blank so it won't index.

2 Apr 2009, 4:46 PM
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Re: GoDaddy Treacle Speed Unbearably Slow.

weezee,

If that is not an option, then you may want to consider purchasing a server for quicker loading times

OMGosh - they always say that! Do not go there - unless you have hundreds of dollars to burn each month!

The issue is NOT zencart it is their overloaded, mass-marketed servers!

Oh Yeah - did they give you the "white space" cause for slow site speeds?? That one did it for me - I moved my sites that day!

Tina

2 Apr 2009, 4:58 PM
#12
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Re: GoDaddy Treacle Speed Unbearably Slow.

My findings? IT WAS DEFINITELY, 1000% CERTAINLY GODADDY FAULT..

My advice? DITCH GODADDY, THEIR SPEEDS ARE JUST TOTALLY SHOCKING..

My New Hosting Provider? CAMELOT... PARSE TIMES HAVE GONE FROM 60secs TO 0.2secs!!

Honestly, the difference in speed from Godaddy to Camelot is like night and day... I wish I'd ditched GoDaddy ages ago and I recommend anyone on GoDaddy servers do the exact same!!

2 Apr 2009, 5:06 PM
#13
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Re: GoDaddy Treacle Speed Unbearably Slow.

My New Hosting Provider? CAMELOT... PARSE TIMES HAVE GONE FROM 60secs TO 0.2secs!!

Yep I experienced similar speed improvement with PimaHost!

Gotta leave goDaddy in the dust!

Tina

2 Apr 2009, 5:06 PM
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Re: GoDaddy Treacle Speed Unbearably Slow.

woow. big difference .. those guys are good at what they do .. i mean certified hosts , if i ever have a personal site , i will host with them .. godaddy needs to stick to domain only ..

2 Apr 2009, 5:35 PM
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Re: GoDaddy Treacle Speed Unbearably Slow.

This is my Parse Time: 26.902 - Number of Queries: 329 - Query Time: 8.3285951492 for home page. and Parse Time: 13.136 - Number of Queries: 251 - Query Time: 3.50216093193 a category I tried. I just paid them, I wonder can I get a refund or do I have to wait for the time up, I pay monthly.

2 Apr 2009, 5:39 PM
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Re: GoDaddy Treacle Speed Unbearably Slow.

I would move ASAP - if they don't give you a refund, how much $ are you out vs possible loss of sales due to slooooow site!

Tina

2 Apr 2009, 5:45 PM
#17
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Re: GoDaddy Treacle Speed Unbearably Slow.

weezee:

This is my Parse Time: 26.902 - Number of Queries: 329 - Query Time: 8.3285951492 for home page. and Parse Time: 13.136 - Number of Queries: 251 - Query Time: 3.50216093193 a category I tried. I just paid them, I wonder can I get a refund or do I have to wait for the time up, I pay monthly.

Those times are unacceptable for an e-commerce site.... those times will be costing you business.... trust me I speak from experience... ditch GoDaddy and go with one of the certified hosting providers in the link at the top of this site...

2 Apr 2009, 7:14 PM
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Re: GoDaddy Treacle Speed Unbearably Slow.

Thanks every one for your help. My admin was so slow I couldn't get all my products updated. I just got a order I had to refund because the item was discontinued. I should have move before now but I upgrade my hosting package thinking that would help, but it didn't.

2 Apr 2009, 7:30 PM
#19
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Re: GoDaddy Treacle Speed Unbearably Slow.

weezee:

I just paid them, I wonder can I get a refund or do I have to wait for the time up, I pay monthly.
"monthly" ... I wouldn't squabble over 1 month's hosting cost. Use that month to get things situated on your new faster host, and eat the cost of the one month. If it was 12 months I'd be considering asking for a refund. But for just 1 ... well ... it's not worth the difficulty.

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2 Apr 2009, 7:39 PM
#20
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Re: GoDaddy Treacle Speed Unbearably Slow.

limelites:

My findings? IT WAS DEFINITELY, 1000% CERTAINLY GODADDY FAULT..

My advice? DITCH GODADDY, THEIR SPEEDS ARE JUST TOTALLY SHOCKING..

My New Hosting Provider? CAMELOT... PARSE TIMES HAVE GONE FROM 60secs TO 0.2secs!!

Honestly, the difference in speed from Godaddy to Camelot is like night and day... I wish I'd ditched GoDaddy ages ago and I recommend anyone on GoDaddy servers do the exact same!!I am also affected by the GoDaddy outage today and they will not provide me an ETA to expect a fix (it's been ALLLLL DAY) and they won't even let me know when the problem is restored.

How long have you been on Camelot? I need a reliable hosting provider with a good management interface. Please advise! Thanks for any input you or anyone else has on a recommended host.:censored: