Bambora/Beanstream Payment Module Support Thread

reread the readme and double-checked that I did everything as stated. No change.:dontgetit

Comment out the call to zen_mail in includes/modules/payment/beanstream.php to stop this from happening. Look at the log in your cache directory and see what it tells you.

I did as you suggested., then attempted a 16.00 purchase using the test VIsa account num bers provided with a 100.00 limit.

I get the following in a big red box at the top of the screen above the terms and Conditions box

Home :: Checkout - Step 1 :: Payment Method - Step 2
Step 2 of 3 - Payment Information
(319) Transaction Declined. Restricted transaction type. - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance.
Terms and Conditions
Please acknowledge the terms and conditions bound to this order by ticking the following box. The terms and conditions can be read here.
I have read and agreed to the terms and conditions bound to this order.

Is this what should have happened?

In the literature I thought it said that the sample Visa number I used was an approved card with a 100.00 limit. Should my transaction have gone all the way to the end as though it were real, or is that screen message supposed to happen?:frusty:

I sent you the log file in a private message. Worried about confidential info in public view. Let me know if you want any of it posted here.

You're using Authorize; you need to use Authorize + Capture for test transactions.

thanks for the clarification. I will change that. I had thought that capture meant to "capture" credit card info into the database which I thought we weren't supposed to do anymore. My bad. when I go "live" shoud I change it back to it's current setting of authorize?

What about my original email question. Was your suggestion to comment out that zen_mail line, the solution to the error or a troubleshooting tactic?

Thanks for your help.

excellent! Changing it to Authorize and capture elliminated the error and the sale completes. :clap: Thank You!:bigups:

My only remaining question at this point is about the original email problem. I've commented out the line calling zen_mail that you recommended earlier. Just need to know if I need to leave it like that or if there's anything else I have to do.:blink::blush:

Anyone?:blush:

HI SWGuy,

When you have a spare moment, I need an answer to my earlier question determine if I can go online or not. Beanstream is patiently waiting to hear from me.

highlander:

excellent! Changing it to Authorize and capture elliminated the error and the sale completes. :clap: Thank You!:bigups:

My only remaining question at this point is about the original email problem. I've commented out the line calling zen_mail that you recommended earlier. Just need to know if I need to leave it like that or if there's anything else I have to do.:blink::blush:

Yes - this was just preventing the sending of an error email.

thanks a bunch big guy! Should I leave it set to authorize and capture when I go live?

swguy:

Yes - this was just preventing the sending of an error email.

Yes - this is how you will get paid.

Great. Thanks for your help! :cheers:

One final hurdle to overcome SWGUY.
I use the Canada post shipping module and have the latest upgrade to that add-on installed. When Beanstream did their testing, they received the following error message when checking out:

Shipping method must be less than 64 characters

• Your credit card could not be authorized for this reason.

I don't understand. Any suggestions?:frusty:

ok, on a hunch...I edited the Canadapost.php to stop showing the estimated delivery date as shown in an early post, and now I get a different error:

() Communications Error - Please notify webmaster. - Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance.

any ideas?:huh:

highlander:

One final hurdle to overcome SWGUY.
I use the Canada post shipping module and have the latest upgrade to that add-on installed. When Beanstream did their testing, they received the following error message when checking out:

Shipping method must be less than 64 characters

• Your credit card could not be authorized for this reason.

I don't understand. Any suggestions?:frusty:

This is the reply I got from Beanstream:

Whoever is taking care of setting up your shopping cart checkout needs to look into why they are reporting error when the transactions are being approved in Beanstream.
Regards

Is this something that you can look into SWGUY?

You should be putting a request on the commercial help wanted forum for someone to look after your cart.

Are you saying that there is no setting or anything within the Beanstream module or zencart, that could be causing the faulty communication error?

Any updates/mods to the module for 1.3.9h?

Just trying to stay secure...

Thanks for this payment module!