Cross Sell Mod Gone Crazy

14 Apr 2009, 10:12 PM

#1

Zen Follower

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Cross Sell Mod Gone Crazy

Hello, I installed the cross sell mod on my zencart site. For some reason my redlinestands.com site is showing two cross sell boxes yet my examplecart.com site (which isn't real) is only showing one, yet they are the exact same thing. Might you have any idea what's causing this? Thanks in advance!

Ian
http://www.redlinestands.com/catalog/redline-sportbike-stands/industrial-series/redline-industrial-rear-spool-stand-p-193
http://www.examplecart.com/catalog/redline-sportbike-stands/industrial-series/redline-industrial-rear-spool-stand-p-193

15 Apr 2009, 3:19 PM

#2

r1formetoo

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Re: Cross Sell Mod Gone Crazy

Surely someone knows what's wrong?

Ian

15 Apr 2009, 3:29 PM

#3

steven300

Totally Zenned

Join Date:: Jan 2008
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Re: Cross Sell Mod Gone Crazy

What do you have set for:

Admin -> Config -> Product Info -> Also Purchased Products Columns per Row

15 Apr 2009, 3:36 PM

#4

r1formetoo

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Re: Cross Sell Mod Gone Crazy

Both examplecart.com and redlinestands.com are set to 4 for that setting.

Ian

15 Apr 2009, 3:46 PM

#5

steven300

Totally Zenned

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Re: Cross Sell Mod Gone Crazy

What happens if you set them to zero?

15 Apr 2009, 3:47 PM

#6

steven300

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Re: Cross Sell Mod Gone Crazy

By the way, your second link is password protected.

15 Apr 2009, 5:31 PM

#7

r1formetoo

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Re: Cross Sell Mod Gone Crazy

I know. In the window it gives you the username and password. That keeps google and yahoo out of my test site.

Ian
username: visitor
password: chickenlips

15 Apr 2009, 5:35 PM

#8

r1formetoo

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Re: Cross Sell Mod Gone Crazy

Well that fixed it. I set one to 0 and the other to 4. This makes me wonder if perhaps I screwed up and installed a cross selling mod on a version of zencart that already had a cross sell application installed from day one? Sounds that way anyway. Thanks for your help!

Ian

15 Apr 2009, 6:48 PM

#9

Kim

Obaa-san

Join Date:: Jun 2003
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Re: Cross Sell Mod Gone Crazy

Did the 2 views have exactly the same products in them? Because Zen Cart has an automatic - "Customers also purchased ..." box on the Product Info page though it functions differently than the Cross Sell add-on.

15 Apr 2009, 9:21 PM

#10

r1formetoo

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Re: Cross Sell Mod Gone Crazy

Kim:

Did the 2 views have exactly the same products in them? Because Zen Cart has an automatic - "Customers also purchased ..." box on the Product Info page though it functions differently than the Cross Sell add-on.

Yes, they were the same products though as I recall one showed 4 products and the other showed 3.

Ian