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customized checkout, issue with send email

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21 Apr 2009, 1:13 AM
#1
ryanb4614 avatar

ryanb4614

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customized checkout, issue with send email

Hello,
I recently customized my checkout on my store. Ever since I did this, every new customer with an order, when i go to send them an email it says: Notice: FAILED to send Email to all recipients: this is when i click send button. I can successfully email customers that I had before I customized the checkout. Any ideas what it can be? What files can I look at that would be causing this issue. Thank you!

21 Apr 2009, 2:56 AM
#2
Kim avatar

Kim

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Re: customized checkout, issue with send email

Exactly what did you do to "customize" the checkout?

21 Apr 2009, 3:45 AM
#3
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Re: customized checkout, issue with send email

mostly rearranged the layout, and changed headings and color... feel free to take a look, make a fonny name so i know to remove it p e t l a-n-d p l-u-s .com no spaces or hyphens

21 Apr 2009, 2:33 PM
#4
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Re: customized checkout, issue with send email

The mod I used was:
Order Steps - Tableless <Edited the files in there
also, some how my create_account.php was removed so I uploaded the create_account.php from my backup file from 2-14-09

23 Apr 2009, 2:53 PM
#5
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Re: customized checkout, issue with send email

[UPDATE] I have tried the debugger on the admin side and on the includes side, its not finding it. I am able to update the users order status and that does go through. The ty tracker mod also works, emailing the customer the tracking number, its just in the admin ->send email-> select customer-> preview->send mail and admin->customers->click on customer->send mail-> ect both FAIL. What can this be?

23 Apr 2009, 5:56 PM
#6
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beyre

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Re: customized checkout, issue with send email

What "debugger" in the Admin ?

23 Apr 2009, 8:37 PM
#7
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Re: customized checkout, issue with send email

the debugger mod found in the "free software add-ons"

9 May 2009, 7:06 PM
#8
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Re: customized checkout, issue with send email

tried debugger both in admin and includes, remove amazon checkout style and order steps still will not send emails through admin on new orders/customers. BUT for past customer and emails there is no problem...any idea what this can be?