Probelm with Template Installation

26 Apr 2009, 12:13 AM

New Zenner

Join Date:: Apr 2009
Posts:: 1
Plugin Contributions:: 0

Probelm with Template Installation

We have downloaded a template using our FTP account to our server. The download was successful, however when we go to Tools, Template Selection, then Edit, the template does not show up. I am using Zen Cart version v1.3.8a/v1.3.8. The site is not live and has no templates other than the default Zen Cart template. Can anyone tell me what we may be doing wrong?

26 Apr 2009, 12:18 AM

dbltoe

Totally Zenned

Join Date:: Jan 2004
Location:: N of San Antonio TX
Posts:: 9,849
Plugin Contributions:: 18

Re: Probelm with Template Installation

you normally upload to a server and sometimes (with mods) you have to change the name of certain folders. You should only have to upload with a new template.

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26 Apr 2009, 1:30 AM

afo

Totally Zenned

Join Date:: Aug 2004
Location:: New York City
Posts:: 6,800
Plugin Contributions:: 0

Re: Probelm with Template Installation

Where did you get the template from? Did it come with instructions? Did you follow them? Did you upload the folders/files to the corresponding folders on your website?

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