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New Product preview missing image

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26 Apr 2009, 11:36 PM
#1
probello avatar

probello

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New Product preview missing image

I had to redo my website this morning and I have almost everything back in place. The two issues that I have left are with my admin area for my catalog.

If I log in and edit an existing product in my catalog, there are several places where English should be displayed by an icon but the icon isn't displaying. See attached missing icon.jpg.

Also when I add a new product and go to Preview the image display is missing - see new product preview.jpg.

I think both of these are a simple fix but I just can't quite get there tonight.

Any suggestions/ideas?

Pam

26 Apr 2009, 11:47 PM
#2
dbltoe avatar

dbltoe

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Re: New Product preview missing image

Make sure you didn't have an FTP hiccup and that all the images are in the YOUR_ADMIN/images folder. Change YOUR_ADMIN to the name of your current admin folder.

26 Apr 2009, 11:53 PM
#3
probello avatar

probello

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Re: New Product preview missing image

dbltoe:

Make sure you didn't have an FTP hiccup and that all the images are in the YOUR_ADMIN/images folder. Change YOUR_ADMIN to the name of your current admin folder.

I haven't checked for the English one but all of my product images are off of cart/images/<dir for each category> so for example, a new baby wrapper would find the image in cart/images/birth. Likewise a new wedding wrapper image would be found in cart/images/wedding. This is how it was before and they do actually display if I save from the New Product Preview and then check my actual website. They just no longer show up in my admin utility Product Preview when either editing or adding to my catalog.

Pam

27 Apr 2009, 1:14 AM
#4
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dbltoe

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Re: New Product preview missing image

Pam,

Images used while in the admin of your site are contained in the images folder under the admin directory of your cart.

If you have not renamed your admin folder, the images should be in admin/images.

You can also right-click on the little red x to get the properties (address) of the file.

27 Apr 2009, 2:11 PM
#5
probello avatar

probello

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Re: New Product preview missing image

dbltoe:

Pam,

You can also right-click on the little red x to get the properties (address) of the file.

Thanks. This pointed me in the right direction. It turned out to be a typo in my configure.php file. I have fixed that and all is now well.

Pam

27 Apr 2009, 3:22 PM
#6
dbltoe avatar

dbltoe

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Re: New Product preview missing image

Glad you got it going.:clap:

And thanks for reminding us that there were other possibilities.