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My ISP changed servers now my site is down

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27 Apr 2009, 12:45 PM
#1
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rob905

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My ISP changed servers now my site is down

My ISP migrated to a new location and new servers over the week-end and now I can only see an error message that Zen-Cart can't connect to the database.

The ISP is a bit slow in responding as I'm sure my two sites are not the only ones having issues.

Is there anything I can do to resolve this from my end?
I can't seem to access the admin section either.

The URL is https://www.robertensing.com

I can see the files in my FTP program :dontgetit

27 Apr 2009, 12:50 PM
#2
elchoco avatar

elchoco

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Re: My ISP changed servers now my site is down

Rob905:

My ISP migrated to a new location and new servers over the week-end and now I can only see an error message that Zen-Cart can't connect to the database.

The ISP is a bit slow in responding as I'm sure my two sites are not the only ones having issues.

Is there anything I can do to resolve this from my end?
I can't seem to access the admin section either.

The URL is https://www.robertensing.com

I can see the files in my FTP program :dontgetit

This happened to me, GoDaddy. I had to go into control panel and reset my passwords. I'm not sure what happened when they migrated but my passwords got erased. Write a page to verify if you can connect to the database outside of zencart.