Fortunately we do not suffer from loss of first sales from buyers not seeing the coupon email before purchase, neither due to this cart flow that V2.0 is apparently going to cover better.
However same as the question raised earlier, it is frustrating for customers to buy an item using the PayPal Express button, therefore its not sending out the voucher code email as a first time buyer at all ! Its mentioned to the customer to remind them to look for the email before ending the checkout but only those who go through the Zen-Cart create account does this send one. All others by express are not getting the email.
This does not stop the first sale, but could be denying us repeat sales as they havent the voucher to come back again.
I totally agree its a great cart system to work with. ZC 1.3
bigtheory:
i absolutely love zen cart and am so impressed with how everything i have wanted to with my cart so far is achievable.
tinoy2k:
Question, for our new register customer we will give them 10% off on their first order. We create the Coupon Code and apply at the GV Coupons -> New Signup Discount but the user will not know the coupon ID number until they check their email...
DrByte:
Fortunately, Zen Cart v2.0 has significantly reworked how the checkout pages flow, and will be able to show such discounts more intuitively, akin to much of the discussion above.
Original store was 1.39:- TransportPostcards.co.uk/shop (redirecting out)
Working on a fresh new store... 1.56a TransportPostcards.co.uk/store
Appreciate Zen-Cart? - Always keep a banner link on your shop