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Missing Contact Us Page

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2 May 2009, 2:13 PM
#1
kwarner avatar

kwarner

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Missing Contact Us Page

What do i do if my Contact Us php file is blank? I had a customer tell me they sent me a message thru my Contact Us page and I never got it. I did a test and never got it. So I looked at the define_contact_us.php file and it is empty...no text, no code. Just blank. What happened? And where can I pick up the code for this so I can reset?

2 May 2009, 2:26 PM
#2
stevesh avatar

stevesh

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Re: Missing Contact Us Page

If the customer sent you a message through Contact Us, then the page exists. Did you look in your override folder? Did you try sending yourself a message?

2 May 2009, 4:45 PM
#3
kwarner avatar

kwarner

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Re: Missing Contact Us Page

Yes I sent myself a message and it never came through. I have found a couple Contact Us php files...

One is called contact_us.php and the code looks like this:

<?php /** * @package languageDefines * @copyright Copyright 2003-2007 Zen Cart Development Team * @copyright Portions Copyright 2003 osCommerce * @license <http://www.zen-cart.com/license/2_0.txt> GNU Public License V2.0 * @version $Id: contact_us.php 6202 2007-04-12 22:56:10Z drbyte $ */ define('HEADING_TITLE', 'Contact Us'); define('NAVBAR_TITLE', 'Contact Us'); define('TEXT_SUCCESS', 'Your message has been successfully sent.'); define('EMAIL_SUBJECT', 'Message from ' . STORE_NAME); define('ENTRY_NAME', 'Full Name:'); define('ENTRY_EMAIL', 'Email Address:'); define('ENTRY_ENQUIRY', 'Message:'); define('SEND_TO_TEXT','Send Email To:'); define('ENTRY_EMAIL_NAME_CHECK_ERROR','Sorry, is your name correct? Our system requires a minimum of ' . ENTRY_FIRST_NAME_MIN_LENGTH . ' characters. Please try again.'); define('ENTRY_EMAIL_CONTENT_CHECK_ERROR','Did you forget your message? We would like to hear from you. You can type your comments in the text area below.'); define('NOT_LOGGED_IN_TEXT', 'Not logged in'); ?>

The other is define_contact_us.php and it looks like this:

<p><strong>Contact Us Sample Text†...</strong></p> <p>This section of text is from the Define Pages Editor located under Tools in the Admin.</p> <p>To remove this section of the text, delete it from the Define Pages Editor.</p>

When I go into my Define Pages Editor and pull up the Contact Us.php file nothing appears in the editing window. Totally blank. Here is a link to my Contact Us page on my site: http://www.oceanajewelry.com/contact_us.html

2 May 2009, 4:56 PM
#4
kwarner avatar

kwarner

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Re: Missing Contact Us Page

When I pull up the define_contact_us.php file located in languages/english/html_includes/custom it is an empty file.