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Incorrect delivery address in confirmation emails

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Started by cuddles on 7 May 2009, 3:56 AM · Views: 1,318

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7 May 2009, 3:56 AM
#1
cuddles avatar

cuddles

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Incorrect delivery address in confirmation emails

I'm using zencart 1.3.8 and customers are complaining that the order confirmation is displaying the wrong delivery address. If they entered a delivery address that was different than the bill to address, the confirmation email shows the bill to address in the delivery address field.

The invoice looks correct and checkout_process.php has:
define('EMAIL_TEXT_TOTAL', 'Total: ');
define('EMAIL_TEXT_DELIVERY_ADDRESS', 'Delivery Address');
define('EMAIL_TEXT_BILLING_ADDRESS', 'Billing Address');
define('EMAIL_TEXT_PAYMENT_METHOD', 'Payment Method');

Where do I go to correct this problem?

4 Jun 2009, 3:23 AM
#2
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cuddles

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Re: Incorrect delivery address in confirmation emails

Does anyone have any suggestions?

4 Jun 2009, 11:06 AM
#3
stevesh avatar

stevesh

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Re: Incorrect delivery address in confirmation emails

Does it happen every time a different address is entered, in your testing?

4 Jun 2009, 3:26 PM
#4
ajeh avatar

ajeh

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Re: Incorrect delivery address in confirmation emails

What version of Zen Cart are you running?

Clean Install or an Upgrade?

Can you reproduce this problem in testing an order yourself?

Linda McGrath
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5 Jun 2009, 3:10 AM
#5
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cuddles

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Re: Incorrect delivery address in confirmation emails

Yes, it happens every time. I'm using v1.3.8a - fresh installation. Any ideas?

5 Jun 2009, 3:27 AM
#6
ajeh avatar

ajeh

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Re: Incorrect delivery address in confirmation emails

Have you an URL where we could perhaps see this? :smile:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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5 Jun 2009, 5:43 PM
#8
ajeh avatar

ajeh

Oba-san

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Re: Incorrect delivery address in confirmation emails

Are you able to turn on the Check/Money Order for a minute ... :smile:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

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