Zen Cart Logo
Forums / Templates, Stylesheets, Page Layout / Incorrect delivery address in confirmation emails

Incorrect delivery address in confirmation emails

Locked

Views: 1,318

Results 1 to 8 of 8
This thread is locked. New replies are disabled.
7 May 2009, 3:56 AM
#1
cuddles avatar

cuddles

New Zenner

Join Date:
Apr 2008
Posts:
21
Plugin Contributions:
0

Incorrect delivery address in confirmation emails

I'm using zencart 1.3.8 and customers are complaining that the order confirmation is displaying the wrong delivery address. If they entered a delivery address that was different than the bill to address, the confirmation email shows the bill to address in the delivery address field.

The invoice looks correct and checkout_process.php has:
define('EMAIL_TEXT_TOTAL', 'Total: ');
define('EMAIL_TEXT_DELIVERY_ADDRESS', 'Delivery Address');
define('EMAIL_TEXT_BILLING_ADDRESS', 'Billing Address');
define('EMAIL_TEXT_PAYMENT_METHOD', 'Payment Method');

Where do I go to correct this problem?

4 Jun 2009, 3:23 AM
#2
cuddles avatar

cuddles

New Zenner

Join Date:
Apr 2008
Posts:
21
Plugin Contributions:
0

Re: Incorrect delivery address in confirmation emails

Does anyone have any suggestions?

4 Jun 2009, 11:06 AM
#3
stevesh avatar

stevesh

Black Belt

Join Date:
Feb 2005
Location:
Lansing, Michigan USA
Posts:
19,793
Plugin Contributions:
2

Re: Incorrect delivery address in confirmation emails

Does it happen every time a different address is entered, in your testing?

4 Jun 2009, 3:26 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Incorrect delivery address in confirmation emails

What version of Zen Cart are you running?

Clean Install or an Upgrade?

Can you reproduce this problem in testing an order yourself?

5 Jun 2009, 3:10 AM
#5
cuddles avatar

cuddles

New Zenner

Join Date:
Apr 2008
Posts:
21
Plugin Contributions:
0

Re: Incorrect delivery address in confirmation emails

Yes, it happens every time. I'm using v1.3.8a - fresh installation. Any ideas?

5 Jun 2009, 3:27 AM
#6
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Incorrect delivery address in confirmation emails

Have you an URL where we could perhaps see this? :smile:

5 Jun 2009, 1:38 PM
#7
cuddles avatar

cuddles

New Zenner

Join Date:
Apr 2008
Posts:
21
Plugin Contributions:
0

Re: Incorrect delivery address in confirmation emails

https://www.cupcakecuddles.com

You need to make a purchase to get the confirmation emails.

5 Jun 2009, 5:43 PM
#8
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Incorrect delivery address in confirmation emails

Are you able to turn on the Check/Money Order for a minute ... :smile: