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Shipping adding 3lbs to every store item!

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8 May 2009, 3:32 PM
#1
vrfl avatar

vrfl

New Zenner

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Shipping adding 3lbs to every store item!

Hi, there....
Newb here just installed the latest version of Zen....up with the basics okay, but on test transaction, we've noticed that 3lbs is being added to the weight of every item in our store.....both shippers, UPS & USPS. In fact, when I changed an item's weight to 0, it still shows 3 lbs!! It's somewhere in the system, but I just can't find it!! HELP!!
Thanks....
vrfl

8 May 2009, 3:41 PM
#3
vrfl avatar

vrfl

New Zenner

Join Date:
May 2009
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2
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0

Re: Shipping adding 3lbs to every store item!

Thanks, Mary....
(First time in my life I ever put a post on a forum!!) Thanks for the quick reply....don't know how I missed it! I'll go try it right now.
Thanks again...
vrfl