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Paypal Orders Only - Not Showing Up?

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Started by pudzpud on 8 May 2009, 3:47 PM · Views: 866

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8 May 2009, 3:47 PM
#1
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pudzpud

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Paypal Orders Only - Not Showing Up?

If a customer pays by card online or by another method such as cheque then orders show up in admin as normal, however if they pay by paypal nothing shows up in the order section of zencart. Been using paypal ipn for several years with no problems, moved onto a new server today and since then paypal orders are processed, customer and us receive a copy of the order, the payment details show up along with the relevant order number under Paypal IPN (under customers link in admin) yet nothing at all shows up under orders or when you check orders made through a customers name. At present order no 18464 is a paypal one but orders list jumps from 18463 to 18465 (both test orders but other payment methods). This happens with both websites we have - is this a website/server issue or a paypal one?:frusty:

Added - forgot to say - under paypal IPN I can view the order completely and can open and amend the order details e.g. change it to processing and add comments etc, but still nothing shows up in the main 'all orders' list. (thought I would add it incase it helps make sense to someone whats happening as obviously paypal is relating the info back to zencart as it recognises and creates the order under paypal IPN)

8 May 2009, 3:55 PM
#2
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pudzpud

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Re: Paypal Orders Only - Not Showing Up?

Panic Over!!
I was being a muppet.... and testing it whilst on maintenance mode - turns out paypal will not recognise a proper order whilst the site is down for maintenance but it works fine out of maintenance mode. Am leaving the question as is incase anyone else has the same problem. (I think I have been working too hard lol - sometimes you cant see the wood for the trees...):blush: