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Paypal shipping notification email error

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13 May 2009, 12:42 PM
#1
dml73 avatar

dml73

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Paypal shipping notification email error

Hi,
Zencart ver. 1.3.8a. After I have been processing an order in PayPal the customer is supposed to receive an automated email from PayPal with the shipping notification and tracking code. The email seems to be sent from PayPal however the receiving email address is wrong so the customer never receives the email. So my question is, how do I get PayPal to send the shipping notification email to the correct receiver?? :blink:
This problem has existed since I installed Zen cart. Here is what the header of the email Paypal sends looks like, as you can see the email was sent to [email protected] which is obviously not the customer's valid address:


The following message to [email protected] was undeliverable.
The reason for the problem:
5.1.2 - Bad destination host 'DNS Hard Error looking up dcc.paypal.com (MX): NXDomain'

From: "[email protected]" [email protected]
To: JEFFREY [email protected]
Date: Wed, 13 May 2009 00:14:12 -0700
Subject: Your purchase will be shipped by PayPal Shipping with U.S. Postal Service®

Dear JEFFREY,

Your package will be shipped by PayPal Shipping with U.S. Postal Service

USconverters.com used PayPal Shipping with U.S. Postal Service to create a shipping label for your package.

You can check the delivery status of your package online at:

blah...blah...

13 May 2009, 2:04 PM
#2
drbyte avatar

drbyte

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Re: Paypal shipping notification email error

You need to talk to PayPal about that. http://www.paypal.com/mts