Forums / PayPal Express Checkout support / Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

Locked

Started by davidgdang1t on 16 May 2009, 12:34 AM · Views: 3,448

Results 1 to 8 of 8
This thread is locked. New replies are disabled.
16 May 2009, 12:34 AM
#1
davidgdang1t avatar

davidgdang1t

New Zenner

Join Date:
May 2009
Posts:
5
Plugin Contributions:
0

Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

I am using zencart version 1.3.8a (fresh install)

The Paypal express buttons seem to work perfectly, and the transactions appear in Zencart, but there is no sign of any transaction in Paypal.

The Paypal express functionality did work a couple of weeks ago. Things that have changed since then: I removed the first Paypal button from the "Your Shopping Cart Contents" (I have since replaced that page, and all other pages that had minor text modifications from backup to before the problem with payments began - but that didn't fix the problem). We changed the company address in the Paypal Account (Paypal says that would make no difference. They looked at the account and tell me nothing is wrong). I have recreated the paypal credentials and uninstalled and reinstalled the paypal module, but that didn't help either.

Thanks for help with this! Let me know if I can provide any other info that would help.

I ran the ipncheck and curltest but they looked ok...

IPNCHECK:
IPNCHECK.PHP - Version 1.0

IPN TESTING - POSTING to PayPal via: ssl://www.paypal.com:443

IPN TESTING - Confirmation/Validation response: RESPONSE RECEIVED - Communications OKAY

Script finished.

Curltest:

CURL Test Page
This page is intended for testing CURL behaviour. You should be accessing this page via CURLTEST.PHP running on YOUR server.

You submitted the following fields and data:
Array
(
[field1] => This is a test
[statuskey] => ready
)
Data validation
Good
Other Info
Your server IP address is: 74.220.219.106.
user-agent: unknown.
Copyright © 2003 - 2008 Zen Ventures, LLC - Powered by Zen Cart™
Array
(
[url] => "http://www.zen-cart.com/testcurl.php"
[content_type] => text/html
[http_code] => 200
[header_size] => 139
[request_size] => 174
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 0.457396
[namelookup_time] => 0.388218
[connect_time] => 0.419917
[pretransfer_time] => 0.419934
[size_upload] => 37
[size_download] => 2142
[speed_download] => 4683
[speed_upload] => 80
[download_content_length] => -1
[upload_content_length] => -1
[starttransfer_time] => 0.457173
[redirect_time] => 0
)

Other info:
PHP version: 5.2.9 (Zend: 2.2.0)
Host: bluehost
HTTP Server: Apache/2.2.11
Server OS: Linuex 2.6.28-9.20
Database: MySQL 5.0.75

16 May 2009, 1:08 AM
#2
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

Fast way to determine what might be at issue is to install a test basic install and use for only testing paypal.

Assuming this works - diff the file sets

Zen-Venom Get Bitten

16 May 2009, 7:02 PM
#3
davidgdang1t avatar

davidgdang1t

New Zenner

Join Date:
May 2009
Posts:
5
Plugin Contributions:
0

Re: Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

Thanks. I did a fresh basic install on the same server for a different site and everything worked like a charm. Any suggestions on the best waya to proceed from here?

17 May 2009, 3:19 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

You wouldn't have this in test mode or something silly would you? :unsure:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

Try our Zen Cart Recommended Services - Hosting, Payment and more ...
Signup for our Announcements Forums to stay up to date on important changes and updates!

17 May 2009, 4:46 PM
#5
davidgdang1t avatar

davidgdang1t

New Zenner

Join Date:
May 2009
Posts:
5
Plugin Contributions:
0

Re: Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

That would be awesome. I have it set to "live" under live or sandbox. Is there anywhere else where it could be set to test mode?

17 May 2009, 5:40 PM
#6
davidgdang1t avatar

davidgdang1t

New Zenner

Join Date:
May 2009
Posts:
5
Plugin Contributions:
0

Re: Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

I enabled website payments standard and that works o.k. Really weird that express stopped working.

17 May 2009, 6:52 PM
#7
davidgdang1t avatar

davidgdang1t

New Zenner

Join Date:
May 2009
Posts:
5
Plugin Contributions:
0

Re: Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

Enabled Paypal express and it works now! Go figure. I don't know what caused the problem the first time, but one thing I did was remove the first paypal express button you come to on the "Your shopping cart contents" page. Do I dare try to remove it again? Has anyone else done this successfully? I think it is less confusing to just have the express button on the "Welcome, Please login" page. Also - now that I have a working button, I will search for how to backup not only the files, but the admin settings. Any guidance appreciated. Thanks much.

17 May 2009, 9:42 PM
#8
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,511
Plugin Contributions:
176

Re: Paypal Express Payments appear ok in Zencart, but no record of transaction in Paypal

davidgdang1T:

I don't know what caused the problem the first time, but one thing I did was remove the first paypal express button you come to on the "Your shopping cart contents" page. Do I dare try to remove it again?
You should check with PayPal first before you do that ... because removing that button is contrary to their Terms of Service.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.