Enhanced Who's Online Module - how do I see spiders?

Hi everyone,

I just installed the Enhanced Whos Online module and have noticed that it is only showing guest and members not spiders like the old feature.

Has anyone got an answer regarding why the spiders won't show up when I am checking who's online in the admin panel. It shows that I have 7 people online but when I go into the panel I only have about 3 so I assume that I have 4 spiders but I am unable to see who they are.

Any help would be appreciated.

They have a spider icon.... If installed correctly should work fine =-)

~Melanie

mprough thanks for your reply but I have uploaded into the correct directories I am sure which are admin/images and admin/whos online.php. All images show up except the usericon_spider.gif yet in the past the word spider showed up. Now the only ones that show up are usericon_active.gif and usericon_guest.gif

Would it have anything to do with the whos_online.php as to why the spider icon does not show up.

Can anyone help with this issue because it is driving me mad.

I have tested that I have the image files in the correct directory by removing the image from the folder and then the image does not shows up and once I return the images they then show in whos online.

It has to be a problem with the whos_online.php file as the spider image does not show up at all since the install of the whos_online.pp into the admin main directory.

Someone must have had this issue before and knows the answer which I would like to know so I an correct it.

Can anyone help in the forum with my problem regarding the Spider issue showing as a guest. This is the information that I have copied from the who's online page:

Session ID: 48bnnltb4433qlm0uflhmeflu7
Host: OFFICE_IP_TO_HOST_ADDRESS
User Agent: Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)

I still think it has something to do with the php file.

Its not showing as a guest, the module is fine... your sessions are configured incorrectly I believe... or you are caching to a file.

Check

Zen Admin >> Configuration >> Sessions

Recreate Session
and
Prevent Spider Sessions

Should be set to true.

~Melanie

mprough:

Its not showing as a guest, the module is fine... your sessions are configured incorrectly I believe... or you are caching to a file.

Check

Zen Admin >> Configuration >> Sessions

Recreate Session
and
Prevent Spider Sessions

Should be set to true.

~Melanie

Thanks Melanie but after the changes you suggested it is still the same not showing the Spiders and just showing them as a Guest. This has happened since I updated with the Enhanced Who's Online Module.

I am still maintaining that it has something to do with the script in the php file why they are not showing up but I am not good with php code so I don't touch or play with it in case I cause more problems than I already have.

By the way I have noticed that the members sometimes show up two or three time with the same IP address. Would that be part of the issue.

I have the module running without these issues on 6 carts. So perhaps, its a configuration issue with your hosting.

What version php?

or once again, maybe you are caching to a file.

~Melanie

mprough:

I have the module running without these issues on 6 carts. So perhaps, its a configuration issue with your hosting.

What version php?

or once again, maybe you are caching to a file.

~Melanie

Melanie,

This is the version PHP Version 5.2.5 and I am with godaddy which has the zencart as an addon. Could you tell me where I should be looking for the caching issue as I have installed Simple Cache and I am not finding any cache files in the cache directory or the simple cache directory.

I am referring to the selection in the bottom of configure.php
file or DB

But clearly there is an issue with the hosting/site if you are not caching any files with Simple Cache.....

GoDaddy hosting is awful, its slow, dodgy, your abilities are limited and the servers are generally far over hosted as well.

Just search this forum for GoDaddy hosting and judge for yourself.

~Melanie

mprough:

I am referring to the selection in the bottom of configure.php
file or DB

But clearly there is an issue with the hosting/site if you are not caching any files with Simple Cache.....

GoDaddy hosting is awful, its slow, dodgy, your abilities are limited and the servers are generally far over hosted as well.

Just search this forum for GoDaddy hosting and judge for yourself.

~Melanie

If I go back to the original who's online php it shows spiders when I upload the enhanced version it will not show any spiders at all and reduces the amount of people online (ie spiders).

It appears to me that it has something to do with the php file causing the problem.

To confirm, I am using this mod without the problem you are describing. So, it is not likely to be the code, it's probably to do with either your host or your settings or something else. But, I'd actually like to not show spiders, sometimes there are 30 or more and it clutters the display!

With regard to showing people multiple times, I have found this happens when someone is using a proxy server. I am not sure why exactly it does this.

I was having the exact same issue so I used the original zen-cart file and copied and pasted all the enhanced pieces into it. I then uploaded the this 'merged' version and it works perfectly. :lookaroun

I don't know what was different, I didn't do a compare, just copy and paste. :wink:

I am attaching the modified version if you'd like to try it to see if it works.

Blessings,
Krisann