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Major problems with welcome email

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19 May 2009, 4:36 PM
#1
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katzkoll

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Major problems with welcome email

Hi,
Can anyone please help as I am going mad :censored: I am using Zen cart through Rentacart and followed the instructions to change my welcome email but as I know nothing at all about php it completely messed up - when you try and register with my site it has the code up above and the email doesn't work, I then tried to put in the original code but it still does the same :cry: the code is
{*\generator Msftedit 5.41.15.1515;}\viewkind4\uc1\pard\sb100\sa100\lang2057\f0\fs24 Line #\b 36\b0 : define('EMAIL_TEXT', 'With your account, you can now take part in the <strong>various services</strong> we have to offer you. Some of these services include:' . "\n\n" . '<li><strong>Permanent Cart</strong> - Any products added to your online cart remain there until you remove them, or check them out.' . "\n\n" . '<li><strong>Address Book</strong> - We can now deliver your products to another address other than yours! This is perfect to send birthday gifts direct to the birthday-person themselves.' . "\n\n" . '<li><strong>Order History</strong> - View your history of purchases that you have made with us.' . "\n\n" . '<li><strong>Products Reviews</strong> - Share your opinions on products with our other customers.' . "\n\n"); \line\par

Please help,
Regards,
Katrina.

19 May 2009, 4:44 PM
#2
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Re: Major problems with welcome email

What file did you edit? Did you keep a backup? I suggest restoring to the original file.

19 May 2009, 4:55 PM
#3
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Re: Major problems with welcome email

Hi,
Unfortunately I didn't back it up I just copied the above code incase my one didn't work but the above original one doesn't work so I'm :censored: it would seem. The file was public_html/includes/languages/english/create_account.php .
Regards,
Katrina.

19 May 2009, 5:05 PM
#4
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Re: Major problems with welcome email

Why not copy the same file from the ZC install files, (backup the file you have there first) and see if that sorts it out.

Is that the only file you've been editing?

19 May 2009, 6:20 PM
#5
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Re: Major problems with welcome email

How do I get to the ZC install files? I've done a few updates on my website but this is the only one with php and the only problem I have encountered :(

19 May 2009, 6:32 PM
#6
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Re: Major problems with welcome email

The files you downloaded and used to install ZC on your server.

19 May 2009, 6:35 PM
#7
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Re: Major problems with welcome email

That's the problem - I didn't. It was Rentacart and they are not answering my emails :frusty:

19 May 2009, 6:41 PM
#8
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Re: Major problems with welcome email

Do you know what ZC version you're using?

19 May 2009, 6:59 PM
#10
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Re: Major problems with welcome email

Thanks a lot it's an improvement as it has got the :censored: off my site but it doesn't include anything in the email? It just has this ;
EMAIL_GREET_MSEMAIL_WELCOME EMAIL_TEXTEMAIL_CONTACTEMAIL_GV_CLOSURE EMAIL_DISCLAIMER_NEW_CUSTOMER This email address was given to us by you or by one of our customers. If youfeel that you have received this email in error, please send an email [email protected] This email is sent in accordance with the US CAN-SPAM Law in effect01/01/2004. Removal requests can be sent to this address and will be honoredand respected.

19 May 2009, 7:20 PM
#11
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Re: Major problems with welcome email

Hang on, what's the exact location of the create_account.php file you're playing with? /includes/????????where???

If it's includes/languages/english/create_account.php then use this file instead:

http://www.limelites.co.uk/create_account.rar

19 May 2009, 7:29 PM
#12
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Re: Major problems with welcome email

Great thanks so much XD you have done it :) you're a STAR! :clap:

19 May 2009, 7:45 PM
#13
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Re: Major problems with welcome email

Heeyyy, great!! Glad to have helped :-)

Let it be a lesson though.... ALWAYS MAKE A BACKUP OF A FILE BEFORE MAKING CHANGES :-)

19 May 2009, 7:51 PM
#14
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Re: Major problems with welcome email

Yeah - no worries there - defo learnt my lesson on that one lol