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Help with site admin ID and password

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28 May 2009, 9:19 PM
#1
dfontana avatar

dfontana

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Help with site admin ID and password

I've created 2 sites for my sister-in-law and sometimes need to get into the admin ofthe site. She hasn't been in there in a while either and has forgotten it.

Is there any way of recovering it, at this point, I amnot even sure of the admin ID.

Please help

28 May 2009, 9:28 PM
#2
haredo avatar

haredo

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Re: Help with site admin ID and password

Df,
www.yourwebsite.com/cpanel

  1. click on MySql
  2. edit your database
  3. click on the table called Admin
  4. click browse
  5. this will give you the admin user name for the site
  6. go to web site and click forgot password, zen will send you a temporary password, then you can change it in my account on the site
28 May 2009, 10:55 PM
#3
dfontana avatar

dfontana

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Re: Help with site admin ID and password

Thanks again Haredo, although I do not get to the cpanel that way, I was able to follow your instructions for mysql.

Thanks again.

haredo:

Df,
www.yourwebsite.com/cpanel

  1. click on MySql
  1. edit your database
  1. click on the table called Admin
  1. click browse
  1. this will give you the admin user name for the site
  1. go to web site and click forgot password, zen will send you a temporary password, then you can change it in my account on the site
28 May 2009, 11:00 PM
#4
haredo avatar

haredo

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Re: Help with site admin ID and password

Df,
:) Your welcome

2 Jul 2009, 12:11 PM
#5
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blaine69

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Re: Help with site admin ID and password

I went into mysql and found my username & admin email address and requested a new password.... I never receive the new password via email... I've tried several times....

I just did the "security patch", could this be causing the problem?

Thanks.
Blaine.