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I have no cancel order in my dropdown??

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30 May 2009, 2:24 PM
#1
phanmale avatar

phanmale

New Zenner

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I have no cancel order in my dropdown??

I dont know whats quite gone wrong, but I have recently set up a new zen store and have been playing with dummy orders to make sure everything is working correctly.

I just noticed in admin that I still have 2 "pending" orders (mine, not live) that I wish to cancel rather than despatch and realised that the cancel option is not there? :huh:

I have been running Zen cart on a different server and basically copied those files over, but I dont remember "not" seeing it there before.

How can I add the cancel and "return items to stock" option please? (preferably without having to reinstall zen if I can help it.... :wink:

I am using Zen Cart 1.3.8a

Thanks
Jan

30 May 2009, 2:26 PM
#2
Kim avatar

Kim

Obaa-san

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Re: I have no cancel order in my dropdown??

There is not a 'cancel' in the dropdown - it is labeled 'delete'.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

30 May 2009, 2:30 PM
#3
phanmale avatar

phanmale

New Zenner

Join Date:
Jan 2009
Posts:
50
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0

Re: I have no cancel order in my dropdown??

Kim:

There is not a 'cancel' in the dropdown - it is labeled 'delete'.

Hi Kim,

Am I looking in the right place?

Admin/customers/orders - pick an order, my dropdown options are

Pending (1)
Processing (2)
Despatched (3)
Update (4)