New Zenner
- Join Date:
- Jun 2009
- Location:
- toronto
- Posts:
- 4
- Plugin Contributions:
- 0
Shipping Zones and Rates questions
Hi,
I hope this is neither too simplistic nor already explained, but I've done a fair bit of searching and spent lots of time looking... anyway, the only shipping module I have activated is zones (True), by weight. I am a musician and sell CDs. CDs weigh less than 0.3 lbs. I live in Canada. So what I've tried to do is as follows:
Zone 1 is CA, 0.31:3.50,0.5:5.50,0.8:9,1.2:12,10000:7%
Zone 2 is US, same but slightly more postage
Zone 3, the suggested other countries, more postage still
But shipping rates are not in step with this chart. The other day somebody from WA state ordered one, and the rate was $2.50. (Not sure where it got that number...) Then a guy from Australia: $2.50. And when estimating shipping, the Zone Rate quoted (eg 3.38 lbs) is not the actual weight.
Handling fees ($1.50) do not get factored in.
So I am clearly doing something wrong! But I can't figure out what. I've tried to solve this on my own, and now, humbly I appeal for help. Thanks in advance if anyone has the solution!
version 1.3.8a
no add-ons, but using Cold Steel template
customization - just trying to simplify it
url: https://www.thehenrys.ca/catalog
the problem started when i attempted to use zone shipping
yes, first store, and transactions are working via Paypal, Premier
