stylesheet malfunction - where are the htaccess files?

4 Jun 2009, 5:02 PM

#1

New Zenner

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stylesheet malfunction - where are the htaccess files?

I've just installed on Linux server running CGI whatever that is and it looks like the stylesheet is not loading properly. I've looked through the forum for an an answer, which appears to be to rename the htaccess files to htaccess_OFF, but I can't find the htaccess files using my FTP software or locally. The other thing is that I think it would be better, judging by what other threads have said, if it was using Apache rather than CGI/fastCGI, but I haven't got a clue how to change it!

:frusty:

Any help would be greatly appreciated.

4 Jun 2009, 6:04 PM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
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Re: stylesheet malfunction - where are the htaccess files?

Can't see anything??? Where is your install?

The other thing is that I think it would be better, judging by what other threads have said, if it was using Apache rather than CGI/fastCGI, but I haven't got a clue how to change it!
Depending upon a proper configuration of CGI by your host, what you read is the old standard

5 Jun 2009, 10:38 AM

#3

recallcreative

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Re: stylesheet malfunction - where are the htaccess files?

here's a link to the site. all files are in the correct directories etc.

5 Jun 2009, 10:47 AM

#4

schoolboy

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Re: stylesheet malfunction - where are the htaccess files?

If I try to access your stylesheets in FireFox Web Developer, I get this:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>500 Internal Server Error</TITLE>
</HEAD><BODY>
<H1>Internal Server Error</H1>
The server encountered an internal error or
misconfiguration and was unable to complete
your request.<P>

... so its a server configuration, as Kobra says. This is something you need to discuss with your host.

(You should consider hosting with people who know zencart...)

5 Jun 2009, 10:55 AM

#5

recallcreative

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Re: stylesheet malfunction - where are the htaccess files?

what do i need to ask my hosts to do? I'm a complete novice at this, sorry.

5 Jun 2009, 10:57 AM

#6

schoolboy

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Re: stylesheet malfunction - where are the htaccess files?

Tell them that your site is not reading the stylesheets and that the browser returns a 500 error.

Who's your host?

5 Jun 2009, 11:46 AM

#7

recallcreative

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Join Date:: May 2009
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Re: stylesheet malfunction - where are the htaccess files?

fasthosts, there seems to be some issues with them. the problem is my client set up the hosting and I can't change it.

5 Jun 2009, 1:37 PM

#8

barco57

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Re: stylesheet malfunction - where are the htaccess files?

Search for fasthosts on this forum and you will find a bunch of posts with a problem like yours.

5 Jun 2009, 9:36 PM

#9

kobra

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Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
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Re: stylesheet malfunction - where are the htaccess files?

500 Internal Server Error

This is normally spawned by Apache and is normally rooted in the file permissions not being set correctly for the platform

Check the permissions for the stylesheet.css and compare to other php files & their permissions