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Taxes Change of order status change

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5 Jun 2009, 2:58 PM
#1
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avf

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Taxes Change of order status change

Hello,
First off Thank you for any help that you send my way. I have come to this forum many times and most times have had my issues resolved by the ever helpful community.

I am facing a issue that I have 2 rates of tax. They work properly on checkout and right taxes are calculated and displayed.

The problem happens when I update the order status in the admin the 2 different tax values change and change to new added value of the 2 different taxes.

For example if 1 tax value was 50 and other was 100 then updated values of both taxes becomes 150 and the total also changes. I am in a fix as my site is live and i need to resolve this issue asap.

Pics of the 2 situations are attached

Please advice.
Thanks

6 Jun 2009, 1:18 PM
#2
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Re: Taxes Change of order status change

Hello Anyone please do help :frusty:

7 Jun 2009, 3:00 PM
#3
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Re: Taxes Change of order status change

Help !!

10 Jun 2009, 8:14 AM
#4
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Re: Taxes Change of order status change

I just noticed I have the same problem since a couple of days ago. Order notification which comes on email after the product is ordered is correct, but when I want to print the receipt from ZenCart Admin it calculates the Total ammount without taxes !!

I never had that that problem before, therefore I really dont understand what is going on. :unsure:

16 Jun 2009, 12:51 PM
#5
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Re: Taxes Change of order status change

We need someone from Zen Team here to guide us ....Please

16 Jun 2009, 9:26 PM
#6
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Re: Taxes Change of order status change

What mods do you have installed?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

17 Jun 2009, 4:54 AM
#7
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Re: Taxes Change of order status change

offhand there are some mods installed on the site. Could you tell me which ones may interfere with the tax part. I can check

17 Jun 2009, 5:50 AM
#8
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Re: Taxes Change of order status change

I think I have SuperOrders installed that is creating the issue. When I update order status thru the edit order button then this does not happen :shocking:

17 Jun 2009, 6:10 AM
#9
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Re: Taxes Change of order status change

No Sorry... I dont have super orders but another module that allows me to add products to the orders from admin.. I can't remember the name right now could it be "Edit Orders" ?