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How to send a pre written confirmation email automatically when a customer pays?

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6 Jun 2009, 2:31 PM
#1
gehdina avatar

gehdina

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How to send a pre written confirmation email automatically when a customer pays?

Hello all,
I have no idea how to do this, hence the following question.
I want to send a pre written email automatically when a customer pays online for their order.
I remember reading somewhere that it is done via an autoresponder, is this correct?
If so, where do I find this so that I can use it, please?
I use Cpanel and I see that autoresponders are there also.
As I have never used such a beast, I have left well alone until now.
Any help would be greatly appreciated.
Regards

6 Jun 2009, 2:47 PM
#2
kuroi avatar

kuroi

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Re: How to send a pre written confirmation email automatically when a customer pays?

Zen Cart already send an order confirmation email when somebody pays and completes an order. Is this what you are asking about?

6 Jun 2009, 3:08 PM
#3
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gehdina

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Re: How to send a pre written confirmation email automatically when a customer pays?

hello there,
yes it is.
Can I customise the wording of that email at all?
I did not realise that one was automatically sent.
regards

6 Jun 2009, 5:33 PM
#4
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Re: How to send a pre written confirmation email automatically when a customer pays?

The general email text is in includes/languages/english/email_extras.php and that specific to the checkout success email is in includes/languages/english/checkout_process.php.

6 Jun 2009, 6:35 PM
#5
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gehdina

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Re: How to send a pre written confirmation email automatically when a customer pays?

very many thanks for your help, much appreciated.

6 Jun 2009, 6:48 PM
#6
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gehdina

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Re: How to send a pre written confirmation email automatically when a customer pays?

hello again.
I have just looked at the file which you mentioned in your last email and cannot find any way to edit what I want.

What I need to do is, on the email that the customer receives after purchase, is to edit where it says 'make your cheque payable to Store owner'
I want to insert my own name in there so as to have payments made out in my own name.
Is there a seperate file for this page that I need to edit, please?
many thanks again

6 Jun 2009, 7:10 PM
#7
merlinpa1969 avatar

merlinpa1969

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Re: How to send a pre written confirmation email automatically when a customer pays?

in your zen cart admin
login and go to configuration -> my store

make sure that all that information is filled in

and then in admin -> modules -> payment-> checks edit and put the pay to and put the correct name there,

7 Jun 2009, 7:17 PM
#8
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gehdina

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Re: How to send a pre written confirmation email automatically when a customer pays?

Yes, done it at last!
Very many thanks for all of your valuable help.

14 Jun 2010, 11:41 AM
#9
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mailbeez

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Re: How to send a pre written confirmation email automatically when a customer pays?

Please check Aftersales Automatic Trigger Email Campaigns on:
http://www.zen-cart.com/index.php?main_page=product_contrib_info&cPath=40_60&products_id=1661

this can be used to send automatic emails based on a situation - e.g. when a customer paid (would need to do some coding)