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Email Error: SMTP Error: The following recipients failed--please Help

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9 Jun 2009, 8:30 AM
#1
sogoeo avatar

sogoeo

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Email Error: SMTP Error: The following recipients failed--please Help

In zen-cart admin---tools-----send mail.

When I tried to send mails to customers, the following errors cccured:

Email Error: SMTP Error: The following recipients failed: [email protected].

So what is the problem and what do I need to set them to?
Thanks!

9 Jun 2009, 9:02 AM
#2
sogoeo avatar

sogoeo

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Re: Email Error: SMTP Error: The following recipients failed--please Help

Below is my config information:

Title Value Action
E-Mail Transport Method smtpauth
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails false
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? Yes
Email Admin Format? T

Please help. thanks!

9 Jun 2009, 9:09 AM
#3
sogoeo avatar

sogoeo

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Re: Email Error: SMTP Error: The following recipients failed--please Help

In zen-cart admin---tools-----send mail.
When I tried to send mails to customers, the following errors cccured:

Email Error: SMTP Error: The following recipients failed: [email protected].

Below is my config in admin:

Title Value Action
E-Mail Transport Method smtpauth
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails false
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? Yes
Email Admin Format? T

So what is the problem and what do I need to set them to?
Please help. Thanks!

9 Jun 2009, 11:58 AM
#4
sogoeo avatar

sogoeo

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Re: Email Error: SMTP Error: The following recipients failed--please Help

I have solved this problem!

9 Jun 2009, 11:05 PM
#5
shaztesting avatar

shaztesting

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Re: Email Error: SMTP Error: The following recipients failed--please Help

how exactly? i am getting the same problem.

thanks

25 Jun 2009, 3:16 PM
#6
rogeruk1977 avatar

rogeruk1977

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Re: Email Error: SMTP Error: The following recipients failed--please Help

i have same problam can you help me please if you know

thank you

25 Jun 2009, 5:12 PM
#7
peter3827 avatar

peter3827

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Re: Email Error: SMTP Error: The following recipients failed--please Help

It would be nice to let people know how you solved the problem. :(

24 Jul 2009, 12:16 PM
#8
amyleew avatar

amyleew

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Re: Email Error: SMTP Error: The following recipients failed--please Help

Help! I'm getting the same message... how do you fix it? :(